Talent.com
Calling Agent

Calling Agent

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Role Responsibilities :

  • Make outbound calls to promote services and follow up on customer interactions.
  • Provide product / service information and resolve customer complaints.
  • Maintain accurate records of customer interactions in the system.
  • Meet performance metrics for call volume, resolution, and customer satisfaction.

Job Requirements :

  • 1–2 years of experience in voice-based customer service or telecalling.
  • Good verbal communication skills in regional and English languages.
  • Ability to manage pressure, meet targets, and follow company processes.
  • Basic computer proficiency for data entry and CRM usage.

    • Skills Required

    Voice Process, Telecalling, Customer Service, Calling Agent, Outbound Calls

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    Calling • Bengaluru / Bangalore