Responsibilities :
- You will procure comprehensive information on the data tracked by the respective department.
- Assist in resolving client questions as it relates to verifying information via company contacts and assist in audits on department datasets in order to reduce errors.
- Will work within parameters and with limited supervision to ensure quality and performance to set standards.
- Keeps up to date in knowledge of content sets. Builds industry knowledge by understanding industry trends and reporting standards.
- Provides input and ideas for new collection methods and product enhancements related to the covered content sets.
- Help leadership in managing queue and review team production.
- Troubleshoots problems or issues and provide support to the team.
- Builds and maintains relationships with external contacts as a means to actively track information on the covered content sets.
What Were Looking For :
B.Com. / BBA / M. Com. / MBAAdvance Proficiency in English communication is MUST.Candidate working in BPO sector for US process would be preferred.Certification or knowledge / experience in MS-office (Excel, Word, PowerPoint).Willing to work in rotational shifts.Skills Required
Content Strategy, Email Marketing, Social Media, Data Analysis