Job descriptionExposed to working or integrating with Automation Solutions (optional)Experience with leading teams involving multiple technology platformsGood Coordination and Communication skillsSalesforce Service Cloud Integration, Configuration, and Administration expertiseExperience with Salesforce Administration and DeploymentSalesforce Developer Certification is required, other certification is highly desirableGood overall understanding of Service Cloud Architecture, Salesforce object model, and Underlying database modelingIntegration expertise with Restful API'sExperience building Metrics and Dashboards