Client Servicing, Field sales, Ludhiana, 10

Client Servicing & Relationship Management

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product / service updates, new features, or add-on offerings to keep clients informed and interested.

Retention & Renewals

Upselling & Cross-Selling

Collaboration & Reporting

Skills Required

Upselling, Client Engagement, Crm