Job descriptionClient Interaction :Serve as the primary technical contact for clients, understanding their networking needs. Build strong relationships through clear communication and regular consultation.Team Leadership :Oversee and manage a technical team, ensuring timely delivery of high-quality work.Mentor team members, providing support for their professional development.Foster a collaborative and innovative environment, promoting a culture of continuous improvement.Service Improvement & Automation :Identify areas for service improvement, leveraging your domain expertise to optimize processes and network performance.Propose and implement automation ideas to streamline network management, monitoring, and troubleshooting tasks.Network Monitoring & Management :Utilize network monitoring tools to proactively detect and address performance issues and network outages.Monitor network traffic and troubleshoot issues related to performance, security, and availability.Documentation & Reporting :Capable to work on weekly and monthly dashboards with excellent presentation for both internal and external stakeholders.