Position : Lead ServiceNow Developer
Location : Remote
Support Hours : IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST)
Employment Type : Fulltime
Experience : 10+ Years
Key Skills : ServiceNow, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD) and IT Service Management (ITSM), Service Now Configuration, Service Now Development, Develop Reports
Job Description :
Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD), Configuration Management Database (CMD)
Support ServiceNow Application Users
ServiceNow system support including Production and Sandbox environments
Covers modules : Case, HR Case, Incident, Problem, Change, and Knowledge
ITSM, CSM, HRSD, Portal, Automation
Reports and Dashboard
Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
ServiceNow Release upgrade testing
ServiceNow Application security administration
User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
Must have excellent communication and presentation skills
Must have a pleasant attitude, be a team player
Interested Candidates, Please your updated MS word resume to akondru(@)buxtonconsulting(.)com
Regards
Amar
akondru(@)buxtonconsulting(.)com / akondru@buxtonconsulting.com
(+91) (91776 91640)
Servicenow Developer • Anantapur, Andhra Pradesh, India