Customer Success Engineer
UnleashXkolkata, west bengal, in3 hours ago
Job description0–2 years experience in Customer Success, Product, Consulting, Operations or similar roles Strong communication and confidence in working with customers Ability to understand workflows / logic and break down steps Comfortable learning new tools and figuring things out Ownership mindset : don’t wait to be told what to do Curiosity to understand the product and how customers actually use it Customers go live smoothly Voice agents start being used in daily workflows Customer teams trust you and rely on your inputs Usage grows inside accounts
UnleashX is building the AI workforce. Companies use our platform to deploy digital teammates that talk, act, and deliver outcomes across sales, support, and operations. These are not assistants. They are accountable teammates measured on performance and results.
💼 Role Details
Title : Customer Success Engineer
Location : Gurugram
Engagement : Full-time
Compensation : ₹ 4–8 LPA
🧠 What You’ll Do
- Work with customers to understand how their processes run
- Configure and set up voice agents based on those workflows
- Support customer onboarding, testing, and go-live
- Run demos, training, and product walkthroughs
- Track agent performance and suggest improvements
- Document playbooks and best practices
- Coordinate closely with product and engineering to solve real issues
⚙️ What You Bring
(Technical background not required, but willingness to learn is a must.)
🏆 What Success Looks Like
If you’re someone who :
✅ Learns fast
✅ Likes solving practical problems
✅ Enjoys working directly with customers
✅ Wants real ownership early in your career
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Customer Engineer • kolkata, west bengal, in
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