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Customer Experience

OneBancNagpur, IN

30+ days ago

Job description

About Us :

OneBanc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in CoCubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable FinTech revolution of the future.

Must Have's

0 to 2 years of experience in customer experience.
Excellent Communication Skills
Strong problem-solving skills, and a collaborative approach
Work with an ownership mindset towards deliverables
Empathy to understand the customers concerns and ensure they get timely resolution.

Your Day

Respond to customer enquiries via chat, email, or phone

Provide honest and personalized experience to customers

Please note that you will hear from us regarding your application status within 7 days.

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Customer Experience • Nagpur, IN