Talent.com
No longer accepting applications
Delivery Head

Delivery Head

TRUGlobalKakinada, IN
30+ days ago
Job description

Job Title : Delivery Head – IT Infrastructure Services

Experience : 15+ years in IT Infrastructure Delivery, P&L Management, and Client Engagement

Job Summary

The Delivery Head (IT Infrastructure) will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client satisfaction. This role requires a strong background in infrastructure project delivery , contract management, and C-level stakeholder engagement.

Key Responsibilities

1. Revenue Growth & Account Expansion

  • Drive YoY revenue growth through strategic account planning and expansion of infrastructure services (Cloud Migration, Managed Services, DevOps, etc.).
  • Identify upsell / cross-sell opportunities (e.g., hybrid cloud, cybersecurity) and lead proposal efforts.

2. Profit & Margin Management

  • Own gross margin targets for fixed-bid and managed infrastructure contracts.
  • Optimize delivery costs (resource utilization, vendor negotiations, automation).

    • 3. Budget & Contract Oversight

  • Ensure adherence to fixed budgets for infrastructure projects (SOWs, MSAs, POs).
  • Manage contract renewals , amendments, and compliance (SLAs, KPIs).

    • 4. Client Relationship & Governance

  • Lead C-level stakeholder engagement (CIOs, CTOs) and conduct Quarterly Business Reviews (QBRs).
  • Improve Net Promoter Score (NPS) by addressing client pain points proactively.

    • 5. Delivery Excellence

  • Oversee infrastructure service delivery (ITIL, Agile, DevOps) with a focus on quality, scalability, and security .
  • Resolve critical escalations (e.g., outages, security breaches) with minimal client impact.

    • 6. Team Leadership

  • Manage onsite / offshore delivery teams (Infrastructure Architects, Cloud Engineers, Network Specialists).
  • Foster innovation (AIOps, automation) and skill development.

    • Qualifications & Skills

    Must-Have :

  • 15+ years in IT Infrastructure Services (Data Center, Cloud, Network, Security).
  • Proven track record in P&L management ($10M+ accounts) and margin optimization .
  • Expertise in infrastructure contracts (SOWs, MSAs) and governance frameworks (ITIL, ISO 27001).
  • Experience working with C-level stakeholders (CIOs, CISOs).

    • Preferred :

  • Certifications : ITIL, PMP, AWS / Azure Cloud, CISSP .
  • Background in managed services and transition / migration projects .
    • Create a job alert for this search

    Delivery Head • Kakinada, IN

    Related jobs
    • Promoted
    Head – Yield Management System

    Head – Yield Management System

    Tata ElectronicsKakinada, IN
    Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components. Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.I...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Head - AMC Sales

    Head - AMC Sales

    NaviKakinada, IN
    The Investments team at Navi manages our portfolio of investment products, including mutual funds and digital gold.The team is responsible for conceptualizing new investment solutions and expanding...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Delivery Manager - CISCO

    Delivery Manager - CISCO

    Koenig Solutions Pvt. Ltd.Kakinada, IN
    Hire, mentor, and guide a team of Cisco trainers to achieve excellence.Drive the launch of new and in-demand.Collaborate with OEMs (Cisco and others) and support. Required Skills & Qualifications.St...Show moreLast updated: 8 hours ago
    • Promoted
    Group Head- Biddable

    Group Head- Biddable

    MaxVal Group, Inc.Kākināda, Republic Of India, IN
    Company DescriptionTathastu Techno Solutions is a technology-driven company focused on delivering innovative solutions that bridge ideas to execution. We prioritize understanding client needs to del...Show moreLast updated: 2 days ago
    • Promoted
    Group Head- Biddable

    Group Head- Biddable

    Publicis MediaKakinada, IN
    Designation- Manager / Group Head / Associate Director.Publicismedia, a part of the PublicisGroupe, is a full service Media agency. We have been providing quality Digital & Media Mandates across indus...Show moreLast updated: 14 days ago
    • Promoted
    Head of Sales

    Head of Sales

    AviateKakinada, IN
    At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 30+ days ago
    • Promoted
    Center Head

    Center Head

    Unacademykakinada, andhra pradesh, in
    Headquartered in Bengaluru, Unacademy is Indiaʼs largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize...Show moreLast updated: 13 days ago
    • Promoted
    Delivery Manager

    Delivery Manager

    Programmers.ioKākināda, Republic Of India, IN
    Delivery Manager – Modernization & Microsoft Stack.Microsoft technologies—especially.NET and C#—and proven experience in leading modernization initiatives. This role requires someone who can manage ...Show moreLast updated: 10 days ago
    • Promoted
    Delivery Lead

    Delivery Lead

    thinkbridgekakinada, andhra pradesh, in
    We are a global digital product development firm that helps growth-stage companies gain the technology sophistication and maturity of leading modern digital businesses. We differentiate ourselves by...Show moreLast updated: 2 days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    Flock AIkakinada, andhra pradesh, in
    Head Engineering – Remote (India).Work Hours : Flexible - Late Evening IST (to align with global teams).Start Date : Immediate Joiners Preferred. Imagine a world where shopping becomes social, interac...Show moreLast updated: 5 days ago
    • Promoted
    South Asia Regional Head

    South Asia Regional Head

    GenScriptKakinada, IN
    Responsible to develop grain processing business particularly in biofuel ethanol in South Asia as per aligned with organizational mission and targets. Identify and capitalize on regional opportuniti...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Head-Centre of Excellence (COE) – Audit & Assurance

    Delivery Head-Centre of Excellence (COE) – Audit & Assurance

    MSKA & Associateskakinada, India
    Established in 1978, M S K A & Associates is an Indian partnership firm registered with the Institute of Chartered Accountants of India (ICAI) and the PCAOB (US Public Company Accountancy Oversight...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Head of Sales

    Head of Sales

    Square Onekakinada, India
    Welcome to Square One, a pioneering media solutions company established in 2003.We specialize in providing cutting-edge 3D visualization services that redefine the way real estate projects are pres...Show moreLast updated: 18 hours ago
    • Promoted
    Head Of Sales

    Head Of Sales

    AviateKākināda, Republic Of India, IN
    At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 30+ days ago
    • Promoted
    Head Of Sales

    Head Of Sales

    Square OneKākināda, Republic Of India, IN
    Welcome to Square One, a pioneering media solutions company established in 2003.We specialize in providing cutting-edge 3D visualization services that redefine the way real estate projects are pres...Show moreLast updated: 1 day ago
    • Promoted
    It Project Delivery Manager

    It Project Delivery Manager

    Digivance SolutionsKākināda, Republic Of India, IN
    The ideal candidate can design delivery blueprints, steer execution amid ambiguity, and manage client and project challenges with composure and confidence. Own the end-to-end delivery lifecycle for ...Show moreLast updated: 1 day ago
    • Promoted
    Head Of Operations : Us Market, Remote

    Head Of Operations : Us Market, Remote

    Muses Consulting StudioKākināda, Republic Of India, IN
    Remote
    Muses Consulting Studio is a Gen-Z-focused collegiate marketing agency that designs and executes ambassador programs, influencer campaigns, and on-campus activations for leading consumer brands acr...Show moreLast updated: 2 days ago
    • Promoted
    Government Pre-Sales Head

    Government Pre-Sales Head

    Dexian IndiaKakinada, IN
    We are looking for a dynamic and experienced Government Pre-Sales Head to lead our business development and client engagement initiatives across government and public sector organizations in India....Show moreLast updated: 15 days ago