Infrastructure Services Specialist

Desired Competencies (Technical / Behavioral Competency)

Must-Have

Ø Around 6 to 15 years of domain experience managing AD, Windows, VMware, Hyper-V

Ø Extensive and hands-on knowledge in all facets of AD-related tasks and activities.

Ø Extensive and hands-on experience on VMware environment

Ø Thorough understanding on creation and modification of GPO policies

Ø Extensive experience in vulnerability management

Ø Experience in monitoring and auditing systems

Ø Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems

Ø Experience working in both a private or public cloud environment

Ø Administering a Microsoft Windows 2008 and 2012 R2 active directory domain using standard Microsoft snap-ins such as Active Directory Users and Computers, Domains and Trusts, Sites and Services, Active Directory replication, and others as necessary. o Understanding of FSMO Roles o Creating objects, shares, groups in active directory o Microsoft Distributed File System o Microsoft Distributed File System Replication o Microsoft File / Print services

Ø Experience managing Active Directory-integrated DNS and DHCP solutions.

Ø Improve AD processes and automate repetitive tasks wherever feasible.

Ø Configuring and maintaining WSUS and / or SCCM server

Ø Excellent writing skills with a proven background in writing documentation & presentations

Ø Experience developing scripted solutions using Microsoft PowerShell.

Ø Installation of ESX Servers, vCenter Server and vSphere Client

Ø Extensive knowledge in advance features of ESX VMOTION, SVMOTION, HA and DRS.

Ø Excellence in Customer interaction

Ø Experience in Data Centre operations.

Ø Outstanding communication / presentation skills

Good-to-Have

Ø Microsoft Certification

Responsibility of / Expectations from the Role

1 Overall accountability for the technical support for Infrastructure services delivery for the client

2 Leading the service delivery technical team, managing conflict and ensuring the team’s processes and tasks are carried out efficiently

3 Identifying customer needs and overseeing service delivery within the business context

4 Ensure all resources engaged are effectively utilised for delivering services meeting the agreed SLA and KP