Client Service Coordinator

Job Title : Sales Executive (Back-End)

Reporting to : Sales Manager / Head

Location : Sewri East, Mumbai

Compensation : Rs. 4,20,000 to 5,40,000 per annum + Sales Commission as per Company Policy

PURPOSE OF THE POSITION

The person in this position plays a crucial role in supporting the Sales team to bring in new business and service clients from initial inquiry until delivery, with a focus on ensuring that our clients receive the highest level of service. This includes providing administrative support and coordinating various logistics across the customer lifecycle such as preparing quotes and presentations, scheduling client meetings, ordering fabrics, preparing production folders, and tracking after-sales support. The role requires close collaboration with production, design and accounts, and is ideal for an organised and proactive individual who has a strong attention to detail, enjoys interacting with people, and has a passion for interior aesthetic and furniture design.

JOB RESPONSIBILITIES

CORE SALES RESPONSIBILITIES

• Support the meeting of sales targets through
• Tracking and sharing client inquiries received on store cell phone, emails, social media, and all channels
• Timely creation of quotes, presentations and other required documents / materials
• Support the execution of proactive sales strategies
• Ensure full administrative support for prospective client meetings
• Support company’s sales representatives / business development managers with required documents and materials
• Prepare all data and documents for the accurate and complete hand over of orders for drawings and production
• Update Production Tracker and Delivery schedules with client order details
• Ensure all client documents and correspondence are saved in appropriate folders in the Dropbox
• Maintain internal upholstery catalogues and price lists
• Support the regular updates of company’s sales / product presentations

DESIGN & PRODUCTION SUPPORT

MARKETING SUPPORT

MISCELLANEOUS

REQUIRED QUALIFICATIONS

PREFERRED QUALIFICATIONS