Principal Consultant, SAP_S4HANA

Inviting applications for the role of Principal Consultant, SAP_S4HANA

This position will always search for better and quicker delivery value back to our customers, based on Agile and DevOps ways of working and mindsets. It requires one to provide functional and technical expertise on the GDO-EDS-Enterprise Collaboration T2 & IT Service Management T2-II, as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles.

Responsibilities

Manage the demand with the business (CIPs, projects, major incidents, special requests), including address Escalation of incidents / requests / problems / demands from business

Involvement on transformational programs / projects to provide functional and technical expertise, collaborating with since the design until go live of products, including Service Introduction role when needed

Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc )

Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development

Strong collaboration with business to translate business functional requirements into actual practical and working IT solution specifications and assuring high level of satisfaction from the customers

Manage and execute technical design, development and configuration activities for products and services on GDO-EDS-Enterprise Collaboration T2 & IT Service Management T2-II

Identify and develop automation opportunities across the business processes and internal processes

Identify, propose and develop improvements for product and services as part of Problem Management process

Document solutions developed according to the defined rules in place, to assure global supportability

Participate and collaborate on a Community of Practices related to his functional and technical areas

Assist with change management activities, including releases and production slots.

Qualifications we seek in you!

Minimum Qualifications

IT Background

Strong GDO-EDS-Enterprise Collaboration T2 & IT Service Management T2-II

preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.

Understanding of the business operations processes

Preferred GDO-EDS-Enterprise Collaboration T2 & IT Service Management T2-II

experience or same functionality products and services, as service, development or projects.

ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus

Proven leadership and influencing experience with key stakeholders

Language : Fluent in English.

Preferred Qualifications / Skills

Good communication, especially in English and interpersonal skills

Strong analytical and problem solving skills

Ability to work effectively in a flexible and changing environment, manages multiple activities and priorities, and work well under pressure .

Hands on and 'can do' attitude

Work as part of a High performance team to delivery end to end all demands from the customers and business

Proactive mindset to propose and seek opportunities of improvement internally and for the business

Agile and DevOps mindset