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Client Services Officer

Client Services Officer

Snaphuntindia, India
9 hours ago
Job description

The Offer

  • Work in a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Leadership Role

The Job

Key Responsibilities :

  • Serve as the first point of contact for client inquiries via email, phone, or chat
  • Manage client accounts, onboarding, and routine follow-ups
  • Coordinate with internal teams to fulfill client needs and resolve issues promptly
  • Maintain accurate records of client interactions and service requests
  • Prepare reports, track service metrics, and provide feedback for process improvement
  • Build and nurture positive client relationships to support retention and growth

    • The Profile

    Requirements :

  • Proven experience in customer service or client relationship roles
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in using CRM systems and productivity tools
  • A proactive mindset and ability to work independently in a remote environment
  • Bachelor's degree in Business Administration or related field (preferred)

    • The Employer

    Our client was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy.

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    Officer • india, India