Associate Director Master Data Management (MDM) Reltio - Dev

About the Tech@Lilly Organization :

Tech@Lilly builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Tech@Lilly is that we create new possibilities through tech to advance our purpose u2013 creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise.

About the Business Function :

Tech@Lilly Business Units is a global organization strategically positioned so that through information and technology leadership and solutions, we create meaningful connections and remarkable experiences, so people feel genuinely cared for. The Business Unit organization is accountable for designing, developing, and supporting commercial or customer engagement services and capabilities that span multiple Business Units (Bio-Medicines, Diabetes, Oncology, International), functions, geographies, and digital channels. The areas supported by Business Unit includes : Customer Operations, Marketing and Commercial Operations, Medical Affairs, Market Research, Pricing, Reimbursement and Access, Customer Support Programs, Digital Production and Distribution, Global Patient Outcomes, and Real-World Evidence.

Job Title : Associate Director Master Data Management (MDM) Reltio - Dev

Associate Director is responsible for leading, scaling, and optimizing the data engineering and operational functions of an organization. This role oversees the development and support of data quality, governance, linage, pipelines & products, infrastructure, and automation to ensure reliable, secure, and efficient data delivery. The Associate Director collaborates with cross-functional teams to drive operational excellence, enhance incident response, and implement AI-enabled solutions for proactive issue resolution. This role requires deep expertise in data platforms, people leadership, process transformation, and the ability to communicate KPIs and strategic insights to senior leadership. The Associate Director is also accountable for developing high-performing teams, enabling data-driven decision-making, and ensuring enterprise data systems are aligned with evolving business priorities.

What youu2019ll be doing :

• Lead and scale a global MDM and Data Engineering team, fostering a culture of accountability, innovation, and continuous improvement.
• Drive operational excellence by establishing best practices for data quality, governance, pipeline monitoring, automation, and incident management using AI / ML-enabled observability tools.
• Oversee data infrastructure and workflows , ensuring performance, scalability, security, and compliance across cloud platforms (AWS, GCP, Azure).
• Define and track KPIs for data availability, quality, reliability, and incident resolution present key metrics and insights to senior leadership regularly.
• Enable automation-first culture by reducing manual activities, repetitive incidents and streamlining issue resolution processes through smart alerting, auto-remediation, and orchestration enhancements.
• Collaborate with cross-functional teams (data engineers, analysts, product, platform, and governance teams) to align operational priorities with enterprise data strategy and Commercial.
• Ensure effective SLA adherence , capacity planning, change management, and risk mitigation across all critical data services.
• Mentor and grow talent within the team, conducting regular performance reviews, skill development planning, and succession pipeline development.
• Stay current with trends in AI for IT operations (AI / MLOps), SRE practices, and emerging technologies to future-proof data operations.

How You Will Succeed : u00A0

What You should Bring :

Proven knowledge of data pipelines, ETL / ELT frameworks, orchestration tools (e.g., Airflow, Control-M), cloud platforms (AWS, Azure, GCP), and big data technologies (Spark, Databricks, Redshift, etc.).

Strong grasp of data SLAs / SLOs, incident response frameworks, observability tools (e.g., Datadog, Grafana), and performance tuning in large-scale environments.

Understanding of AIOps or automation tools and the ability to identify opportunities to apply AI for root cause prediction, cost optimization, and reducing manual workload.

Proven ability to lead diverse technical teams, mentor talent, and implement scalable processes for reliability, quality, and compliance.

Ability to articulate complex operational metrics and trends to senior leadership in business-relevant language.

Basic Qualifications and Experience Requirement :

Additional Skills / Preferences :

Additional Information :

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lillyu00A0does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

Skills Required

Airflow, Big Data Technologies, Grafana, Datadog, Redshift, Automation Tools, Gcp, Spark, Databricks, Control-M, Azure, Aws, Etl