Junior System Engineer

WHO WE ARE

Sapaad is a global leader in unified commerce platforms, delivering world-class software solutions for the food and beverage industry. Our flagship product, also named Sapaad, has achieved remarkable success over the past decade, empowering thousands of F&B businesses across 40+ countries —with many more coming onboard each day.

Driven by a passionate team of developers, designers, and product experts, Sapaad is constantly evolving—introducing innovative, industry-defining features that set the benchmark for F&B tech. Headquartered in Singapore, with offices across five countries, Sapaad is backed by seasoned technology veterans with deep expertise in web, mobility, and e-commerce.

JOB OVERVIEW

We’re looking for a Junior Systems Engineer to join our Cloud Infrastructure and Application Monitoring team. This role is ideal for fresh graduates or early-career professionals (0–1 years of experience) who are eager to launch their careers in Cloud Infrastructure, DevOps, and Systems Engineering.

In this full-time role, you’ll work closely with senior engineers to ensure the health, performance, and security of Sapaad’s global SaaS systems. You’ll gain hands-on experience with cutting-edge cloud technologies while learning best practices in monitoring, incident response, and system optimization.

If you’re passionate about technology, love solving problems, and want to grow into a career in cloud engineering or DevOps, this is the role for you.

WHAT YOU’LL DO

Monitor cloud infrastructure and applications for performance and availability

Support day-to-day operations on Heroku and AWS

Troubleshoot production issues under the guidance of senior engineers

Configure monitoring dashboards and alerts (Logtail, Datadog, CloudWatch)

Perform routine database checks (Postgres, Redis) and assist with backups / maintenance

Learn and support cloud security best practices (IAM roles, security groups, Cloudflare DNS & WAF)

Participate in incident response processes and document findings

Collaborate with development teams to optimize application infrastructure

Manage incidents, minimize downtime, and escalate issues when needed

Maintain clear technical documentation and SOPs

Contribute to R&D initiatives to improve systems and processes

WHAT YOU’LL LEARN & GROW INTO

Advanced AWS cloud infrastructure management

Hands-on expertise with monitoring and alerting tools

Database administration skills (Postgres & Redis)

Cloud security practices, including WAF and DDoS protection

Industry-standard processes for incident management and RCA

YOU’RE A STRONG FIT IF YOU HAVE

Basic knowledge of Cloud Platforms (AWS / Heroku)

Strong problem-solving and analytical skills

Good communication and teamwork abilities

A passion for learning and building a career in Cloud / DevOps

PREFERRED QUALIFICATIONS

B.Tech / BE / M.Sc in Computer Science or a related field

Basic familiarity with monitoring / logging tools

Cloud certifications (AWS / Azure Fundamentals) are a plus