XM Consultant

A Day in the Life :

• Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions.
• Serve as main point of contact for clients during implementation and manage the project too completion.
• Design and document functional and technical requirements and help scope projects by understanding timelines and work.
• Solve complex technical implementations both independently and in a team environment.
• Clearly communicate solutions back to clients through calls and email.
• Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions.
• Continually adapt and develop in-depth product knowledge and learn new technologies.
• Be a key stakeholder in building ZILL's relationship with the client.
• Managing implementation activities, including time commitment, budget and risk management.
• Providing support to the project team ensuring all project documentation is current and up-to date.
• Responding to client issues and ensuring resolution of issues.

Requirements Experience :

Qualifications & Requirements :