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Customer Success Intern
Customer Success InternDebales AI • Nagpur, IN
Customer Success Intern

Customer Success Intern

Debales AI • Nagpur, IN
22 hours ago
Job description

About Debales.ai

Debales.ai is a next-generation AI technology company  building autonomous AI Agents  that integrate directly into existing enterprise systems—no new dashboards, no process changes.

With 100+ integrations , 80+ domain-specific AI Agents , and deep expertise in automation, we help industries such as Logistics, E-Commerce, and EdTech  scale their operations without increasing headcount. As a fast-growing IT & AI solutions company, we work with global clients—primarily across the US —to automate workflows, improve operational efficiency, and deploy scalable AI systems.

Role Overview

We are hiring a Customer Success Intern  who can work closely with international clients and technical teams. This role requires a tech-savvy individual  who can understand AI-driven workflows, communicate project requirements clearly, and ensure seamless delivery of IT / AI solutions.

You will play a critical role in bridging the gap between clients and internal engineering teams.

Location - Work From Home

Stipend - Paid

Duration - 3 months

Key Responsibilities

  • Manage day-to-day communication with US-based clients regarding project progress, requirements, and deliverables.
  • Conduct technical project check-ins, understand client expectations, and translate requirements into structured tasks for tech teams.
  • Coordinate with AI engineers, developers, and delivery teams to ensure project milestones are met.
  • Monitor deployment progress of AI Agents and automation workflows.
  • Prepare professional documentation : meeting minutes, reports, follow-ups, and technical summaries.
  • Maintain and update CRM, project trackers, and internal systems.
  • Identify risks, delays, or escalations and collaborate with relevant teams to resolve them quickly.
  • Contribute to improving customer success processes, onboarding flows, and delivery operations.

Required Skills & Qualifications

  • Excellent verbal and written English communication skills.
  • Ability to interact confidently with US-based international clients.
  • Strong understanding of IT services, SaaS, AI concepts, or workflow automation .
  • Good analytical skills and the ability to understand technical requirements.
  • Strong organizational skills with ability to prioritize and multitask.
  • Proficiency in MS Office or Google Workspace.
  • Quick learner with interest in AI, IT, and emerging technologies.

    • Preferred / Nice to Have

  • Previous internship experience in customer success, technical support, IT services, or project coordination .
  • Understanding of APIs, automation tools, or basic AI / ML concepts.
  • Experience using tools like Slack, Zoho, HubSpot, Jira , or any CRM platform.
  • Familiarity with IT workflows, ticketing systems, or project management tools.
  • Flexible to work in overlapping US shifts when needed.
  • Strong problem-solving attitude and ability to think in a structured manner.

    • Why Join Debales.ai?

  • Work directly with cutting-edge AI Agent technology .
  • Hands-on exposure to IT delivery processes, automation models, and real client use cases.
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    Intern • Nagpur, IN