Digital - BD & CS

ConfidentialMumbai

30+ days ago

Job description

Responsible for client relationship management and business development

End to End Account Management for existing and new campaigns like CPI, CPL, CPA, CPV, CPC, CPV etc for different Industry verticals on web and mobile channels

Responsible for strategizing and scaling up existing campaigns

Coordination with Delivery team to ensure smooth tracking, functioning and reporting of the campaigns

Job specifications

Min 2years to max 5 years of hands on exposure to Client relationship
Ability to take business CRM ownership and manage relationship with existing clients
Responsible for overall understanding of customer behavioural segmentation and profiling with mining of the account
Execution of CRM Management tools and tasks.
Stakeholder management with the delivery team and clients
Ensure optimum business along with value creation in service delivery
Manage client conflicts and challenges
Resourceful and energetic executor capable of taking on a task and driving it to completion.
Ability to multi-task and meet deadlines while paying attention to details
Be the escalation point for the client

Desired Skills and Experience :

Excellent presentation and communication skills
Results-driven, focused and analytical.
Outstanding follow-up and time management skills
Prior exposure to digital media sector will be an advantage
Minimum Graduate, PG in relevant field of study will be a plus.
Certificate programs / Diploma in Digital media will be a plus

Skills Required

Data Analysis, CRM Tools, Digital Marketing, Lead Generation

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Cs • Mumbai