Senior Solutions Architect

Experience (Years) : 5-10 Years

Responsibilities :

Diagnose and troubleshoot intricate Agiloft / Icertis / Sirion / DocuSign problems. § Implement advanced configurations within any of the CLM (Agiloft / Icertis / Sirion / DocuSign) platforms, ensuring accuracy and alignment with business needs.

Manage changes to the platform effectively, following established change management processes.

Identify and resolve data integrity issues within the platform, ensuring data accuracy and consistency.

Troubleshoot complex data-related problems, applying deep knowledge of CLM (Agiloft / Icertis / Sirion / DocuSign) data structures and processes.

Provide advanced user guidance and support to internal stakeholders, exceeding basic user needs.

Develop and maintain a comprehensive knowledge base for CLM (Agiloft / Icertis / Sirion / DocuSign) platform issues, and best practices.

Buyer / Support / Manager updates and Agreement Expiry date Updates.

Notification Updates and Create or Amend Help Text

Removing the user from team in Notification and Workflow Update

Create / Update Workflow approvals and Create / Update Rules

Preferred Certifications :

Agiloft – Agiloft certified Business Analyst, Agiloft certified Implementer, Agiloft certified Implementation Specialist (Workato Automation – Pro 1, Pro 2, Pro 3), Agiloft Certified Project Manager

Icertis - ICI Administrator, ICI Practitioner, ICI Technical Professional, ICI Functional Professional, ICI Technical Architect, ICI Functional Architect, ICI AIML Technical Professional, ICI Project Manager.

Sirion – Sirion Consultant

Other – DocuSign (proctored), IronClad, evisort, ContractpodAI or any CLM Domain certifications, etc.