Customer Support SpecialistSkill Veda • thrissur, India
No longer accepting applications
Customer Support Specialist
Skill Veda • thrissur, India
2 days ago
Job descriptionOnboard new customers who have been converted by the sales team. Respond throughout the day on our proprietary chat tool to customer queries. Call and chase customers to complete their tax filings and bookkeeping. Facilitate interaction between customers and our in-house and third-party service bookkeepers and accountants, to ensure deliverables are on time. Be super responsive to complaints and issues raised by customers, and relentlessly work to resolve them. Continuously feed back process improvements to the Product team so they can build them. Highly competitive salary : It offers a competitive compensation package benchmarked to local norms in Bangalore and San Francisco. Stock option scheme - all employees receive generous stock options with very favourable terms. Health insurance - all employees are covered under Group Medical Insurance policy. It has a very generous leave policy. This includes 1 day of Period Leave per month for all female employees. All employees are granted 10 work-from-home days (per year pro-rated). This is on top of their leave. A comfortable, fun and safe office environment in the heart of Bangalore with great transport links and eateries nearby. All employees receive Macbooks and external monitors as required. Experience is not required, but you must have the following characteristic traits : An obsessive interest in customer service excellence. Strong ability to communicate in English and foster positive business relationships. Very focused on attention to detail. Highly organized and with the ability to multitask. Self-driven and proactive nature.
Job Role : Customer Support Specialist
Location : Bengaluru
Compensation : 5.5-7LPA (Including PF and PGDM monthly fees of INR 6,666)
Shift timings : 5 PM to 2 AM IST with commute service
Eligibility Criteria :
- This role is only for graduates, post graduate candidates shouldn't apply
- You should have exceptional spoken and written English communication
- You will be doing PGDM along with this job role, this is mandatory and non negotiable
About Inkle :
Inkle is software startup based in San Francisco and Bangalore. We exclusively serve US technology startups. We're on a mission to make accounting, tax and compliance easy, scalable, affordable and on-demand for US-registered companies - using software and human services. We are a team of passionate and creative individuals who believe in the power of technology to simplify complex processes. It was launched in 2022, and already serves well over 500 US companies, and we’re growing fast. We’re backed by leading global VC funds.
Responsibilities :
Benefits that we’ll provide :
Who we’re looking for :
Please feel free to share your resume at
Create a job alert for this search
Customer Support Specialist • thrissur, India
Related jobs
)
FOLLOW OUR VIRTUAL LAB TECH PAGE ON • • • •.Location : Remote (Anywhere in India).Freelancer Role - Rs 200 per hour (6-7 hours of work per day).
Work Timing - 08 : 00 pm to 05 : 00 am IST.Need to have your...Show more
SaaS Customer Support
PlusVibe • Palakkad, IN
AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show more
Last updated: 11 days ago • Promoted
Contact Center support Engineer
Numeric Technologies • Palakkad, IN
Design, configure, and maintain enterprise voice and telephony systems (e.Genesys, Vonage, Amazon Connect, Nice inContact).
Experience & Strong functional knowledge on Salesforce Service Cloud, CTI ...Show more
Last updated: 13 days ago • Promoted
Technical Support Engineer
Atlassian • Palakkad, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 10 days ago • Promoted
Technical Support Engineer
Alvaria CX • Malappuram, IN
From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show more
Last updated: 30+ days ago • Promoted
Customer Service Operator - 45024
Turing • Palakkad, IN
In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show more
Last updated: 30+ days ago • Promoted
Senior Customer Support Engineer
StitchFin • Palakkad, IN
StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show more
Last updated: 13 days ago • Promoted
Desktop Support Specialist
SISL Global • Malappuram, IN
Shift Timings : 7 : 00 am TO 15 : 00 pm IST.Provide second-level technical support for desktop / laptop hardware, software, and peripheral.
Diagnose and resolve advanced technical issues escalated from th...Show more
Last updated: 3 days ago • Promoted
Microsoft D365 FO Specialist
Exusia • Malappuram, IN
Job Description : D365FO Functional Specialist.We are seeking a D365 Finance & Operations Functional Specialist.Microsoft Dynamics 365FO environment.
This role is focused on driving.Finance & Account...Show more
Last updated: 30+ days ago • Promoted
Implementation Specialist
Total CollectR Virtual Collector & Debt Negotiator • Thrissur, IN
SaaS startup revolutionizing the debt collection industry through automation, AI, and customer-centric design.Our platform helps businesses recover debt ethically and efficiently across 15+ digital...Show more
Last updated: 2 days ago • Promoted
Customer Support
NDA • Malappuram, IN
We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project.
At least a Bachelor's degree in any discipline.Excellent communication skill...Show more
Last updated: 6 days ago • Promoted
Telesales Specialist
TRADE MAX ACADEMY • Malappuram, IN
TradeMax Academy is a premier stock market trading academy based in Kerala that supports a thriving community of over 10,000 traders.
We offer live trading sessions guided by experienced professiona...Show more
Last updated: 7 days ago • Promoted
Customer Operations Specialist - 45032
Allwyn Corporation • Pālghāt, Republic Of India, IN
Job SummaryWe are seeking a detail-oriented and motivated US Federal Contracts Support Analyst to provide compliance, reporting, and administrative support for U.
The role will involve working close...Show more
Last updated: 2 hours ago • Promoted • New!
NetSuite Technical Specialist
Somnetics (Som Imaging Informatics Pvt. Ltd.) • Malappuram, IN
Company : Som Imaging Informatics Pvt.Location : Kolkata (Remote – US Shift).SOMNETICS is seeking a skilled NetSuite Technical Specialist who is hands-on and with additional experience in Celigo Inte...Show more
Last updated: 30+ days ago • Promoted
US Mortgage- Customer support
Altisource • Palakkad, IN
Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy.
Maintain and update construction budget details while placing inspection o...Show more
Last updated: 3 days ago • Promoted
Support & Integrations Engineer
Pramaan Labs • Palakkad, IN
Support & Integrations Engineer.Compensation : 16–20 LPA (depending on experience).We’re hiring a Support & Integrations Engineer on behalf of a fast-growing SaaS company transforming how e-commerce...Show more
Last updated: 10 days ago • Promoted
Customer Support Specialist
Heliverse Technologies • Malappuram, IN
We’re looking for a smart, organized, and proactive individual to join our team as a Customer Support & Operations Coordinator.
If you enjoy solving problems, communicating clearly, and keeping thin...Show more
Last updated: 2 days ago • Promoted
C1 / B2 Level - Spanish Chat Support | Freelance Work from Home | Rs 200 / hour
Virtual Lab Tech • Palakkad, IN
Remote
Last updated: 4 days ago • Promoted
Implementation Specialist
HighRadius • Palakkad, IN
The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients.
The Consultant is responsible for delivering the project with good qual...Show more
Last updated: 11 days ago • Promoted