Sr. Travel Consultant
Location : InfoPark,Kochi, Kerala
Education : Graduation Mandatory (Hospitality / Travel background preferred)
Experience : Minimum 2 years of experience in the International Travel Industry.
Salary : ₹25,000 - ₹30,000 per month(Based on previous exp and package)
Requirement : Excellent Communication Skill is mandatory.
Work Timing : Rotational Night Shift
Job Summary :
We are looking for a proactive and detail-oriented Senior Travel Consultant to manage travel systems and ensure smooth booking operations. Ideal candidates should have prior experience with GDS platforms, PMS systems, and excellent communication skills.
Requirements :
- Graduation (Bachelor's Degree)
- Fluency in spoken and written English
- Experience with Travel Systems (Opera, Online B2B portals)
- Familiarity with GDS (Galileo, Amadeus, Nuflight) and PMS , Prologic)
- Strong IT skills : Windows management, networking, printer setup, troubleshooting
- Proficiency in MS Office
- CRM knowledge is a plus
Responsibilities :
Handle domestic and international reservation requests for hotels, flights, and packages.Manage group bookings, corporate reservations, and VIP clients efficiently.Ensure accurate booking confirmations, amendments, and cancellations.Respond to customer queries through calls, emails, and chat with professionalism.Coordinate with travel partners, vendors, and suppliers to secure best deals.Upsell additional services such as insurance, transport, and upgrades.Maintain updated knowledge of travel products, policies, and reservation systems (Amadeus, Galileo, Sabre, or other GDS).Mentor and guide junior reservation executives when requiredJob Type : Full-time
Pay : ₹25, ₹30,000.00 per month
Benefits :
Commuter assistance