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Associate Specialist

Associate Specialist

Ingram MicroBengaluru, Karnataka, India
4 days ago
Job description

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description :

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart

Key Responsibilities :

Pre-Sales Solutioning & Design

  • Engage with customers channel partners and OEMs to gather business and technical requirements.
  • Design and propose end-to-end network and security solutions across multi-vendor environments (Juniper Ruckus Aruba Cisco and Firewalls) for Routing Switching Wireless SD-WAN and Network Automation.
  • Prepare accurate Bill of Materials (BOM) High-Level Designs (HLD) and Low-Level Designs (LLD) based on customer requirements.
  • Conduct Proof of Concept (PoC) product demos and technical presentations.
  • Perform wireless heatmapping and site surveys to ensure optimal coverage capacity and performance.
  • Design and recommend firewall solutions for perimeter security segmentation VPN and threat prevention.

RFP Technical Compliance & Documentation

  • Work on RFPs ensuring complete technical compliance with requirements.
  • Prepare detailed compliance matrices cross-references and deviation lists where applicable.
  • Collaborate with sales and bid teams to prepare winning technical proposals aligned with customer needs.
  • Troubleshooting Support & Technical Advisory

  • Provide top-level troubleshooting and optimisation support for critical network and security issues.
  • Recommend lifecycle management upgrades and optimisation strategies.
  • Product Training & Enablement

  • Deliver product training sessions for customers channel partners and internal teams on Juniper Ruckus Aruba Cisco and Firewall solutions.
  • Create training materials presentations and technical guides to support knowledge transfer.
  • Stay updated on the latest vendor certifications features and updates to provide relevant training.
  • Technology Expertise

  • Configure and demonstrate platforms such as Juniper Mist Aruba Central Ruckus SmartZone Ruckus Cloudpath and Firewall solutions (e.g. Palo Alto Fortinet Juniper SRX Cisco Firepower).
  • Deep knowledge of Routing & Switching protocols (OSPF BGP MPLS VXLAN EVPN) and Wireless architectures.
  • Familiarity with Traditional and Fabric Network Technology SDN Network Automation and integration with management platforms.
  • Knowledge of Infra services like DNS DHCP NTP and RADIUS and TACACS.
  • Documentation & Knowledge Sharing

  • Maintain technical documentation including customer requirement documents HLDs LLDs implementation guides and network diagrams.
  • Conduct knowledge transfer sessions for internal teams partners and customers.
  • Industry Awareness

  • Stay updated on emerging networking and security trends competitive products and vendor roadmaps.
  • Provide technical inputs for RFP / RFI responses.
  • Required Skills & Experience :

  • Bachelors degree in computer science BCA B-TECH or related field.
  • Minimum 34 years of hands-on experience with the major vendors (Juniper Aruba Ruckus Cisco) and Firewall solutions.
  • Strong knowledge in Routing Switching Wireless SD-WAN and Firewall architectures.
  • Experience in solution designing BOM preparation heatmapping firewall solutioning product training RFP working technical compliance and cross-reference creation.
  • Practical deployment experience with Juniper EX / QFX Aruba CX Ruckus ICX and enterprise firewall solutions.
  • Good knowledge of Juniper Mist Aruba Central Ruckus SmartZone and Cloudpath.
  • Relevant certifications preferred (JNCIA ACA RASP CCNA NSE or equivalent).
  • Excellent communication presentation and customer engagement skills.
  • Proven track record working with OEMs channel partners and customers.
  • Ability to work independently and in collaboration with sales and technical teams.
  • Good to Have :

  • Knowledge of Enterprise and data centre networking.
  • Exposure to advanced security solutions such as NAC DLP and SIEM integration.
  • Required Experience :

    IC

    Key Skills

    Accounting And Auditing,Civil Construction,Humming Bird,Jni

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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