Off-Shore Account Manager

Business Enablement & Services Team | OFFSHORE ACCOUNT MANAGEMENT |

Mandatory Relevant Experience - 3 Years

Responsibilities :

• Responsible for commercial contractual adherence, and growth of engagements in tandem with Global Sales teams.
• Own and manage end-to-end commercial and contractual aspects / processes of the accounts.
• Supporting the internal stakeholders in growing the account and improving overall account profitability & DSO.
• Effective tracking of the account stats including Revenue & Receivables.
• Catering to the new business requirements by creating statement of works.
• Implementing best practices for optimization.
• Interpreting the contract and establishing a governance model for adherence.
• Financial risk mitigation through relevant contract amendments.
• Manage the internal and external stakeholders of the engagement.
• Support account management from a sales relationship perspective, Coordinate sales & marketing programs, promotions and generate periodic and special reports.
• Support engagement teams to Cross-sell, Up-sell, and Contract Reshaping – growing existing and new business opportunities.
• Manage customer reviews and visits.
• Conduct internal reviews and maintain the overall account stats health.

Minimum Requirements :