Solutions Engineer

About the Role In this opportunity as a senior solutions engineer in the Professional Serivces team, you will :

• Project implementation :   Take a leadership role in implementing projects about the following project activities : Gathering and analyzing customer requirements, designing architectures, and implementing the project in customer environments.
• Deliver and Support :   Deploy the product in customer environments by leveraging proven implementation methodologies using the Kubernetes Platform; you are involved in the entire process of implementation, operational support, monitoring, automation, building, and delivering high-quality solutions for the customer.
• Expertise :   Subject matter expert in one or more customer business workflows and related solutions packages and products, providing domain expertise to our customers relative to solution propositions.
• Customer :   Develop customer relations at the appropriate level to become a trusted business advisor.
• Support :   Implement appropriate monitoring and alerting for the application and be able to provide support. This role is expected to be on-call periodically.
• Be a Team Player :   In a collaborative team-oriented environment, you share information, value diverse ideas, and partner with customers, cross-functional and remote teams.
• Be an Agile Person :   with a strong sense of urgency and a desire to work in a fast-paced, dynamic environment, you deliver solutions against strict timelines.
• Be Innovative :   you are empowered to try new approaches and learn new technologies. You contribute innovative ideas, create solutions, and be accountable for end-to-end deliveries.
• Be an Effective Communicator :   You effectively articulate ideas and collaborate on technical developments through active engagement and communication with cross-functional partners and team members.
• Understand the product inside-out and how this product can solve customer challenges. Be proficient in the  product capabilities  and position as a subject matter expert.
• Understand the product suite and ecosystem, such as related products in the suite and other  integrated applications  .
• Work on  multi-cloud  environments like  AWS, Azure, Oracle Cloud Infrastructure, and GCP  using the native Kubernetes platform (like  EKS, AKS, GKE, and OKE  in respective cloud environments).
• Understand  customers requirements and challenges  , customize and configure the product to meet the customers needs.
• Analyze the performance requirements and perform the  sizing exercise  to recommend appropriate compute and  infra specifications  to the customer. As necessary, assist the customer with the  Kubernetes cluster setup  .
• Deploy the application and its components in the Kubernetes platform in the execution platform of the  customers infrastructure  (like AWS, Azure, OCI, GCP, on-prem, or custom private cloud infra).
• Perform the functional quality assurance and the performance assessment and optimize the solution to  meet the performance characteristics  of the customer requirements.
• Implement  Application Performance Monitoring  using the tools of customers choice (like Datadog, Dynatrace, AppDynamics, New Relic, Prometheus, etc.) and set up appropriate  monitoring  to ensure the products responsiveness, security, resilience, and efficiency.
• Provide  ongoing support  should the customer require assistance, the monitors go off, or the customer report any concerns / challenges. This role is expected to be  on-call periodically  to provide operational support post-implementation.

About You

The ideal candidate Is :

Skills Required

Kubernetes, Aws, Azure, Oracle Cloud Infrastructure, Gcp