[08 / 10 / 2025] Strategic Total Reward Partner, Snr Specialist

The Total Reward CoE is an integral part of our collective drive to bring customers to the centre of everything we do at BT Group.

As a CoE we are turning the page on a new chapter where customer-centric total reward solutions will underpin outstanding business performance and differentiated individual total reward.

As a senior specialist, you will play a pivotal role in shaping and leading our total reward priorities, and delivering total reward solutions which support both our colleagues and our strategic business aspirations.

While operating at a developed level of conceptual thinking, you will help guide the business through change and risk management, ensuring that total reward practices are future proofed, customer-centric and underpin increased business performance.

What you’ll be doing – your accountabilities

• As a primary CoE contact, leads total reward advice, guidance and insight across the business unit(s). Within Group frameworks / policies, accountable for leading the development of customer-centric, data-led total reward solutions which deliver differentiated outcomes for differentiated performance across specific business unit(s) and geographies.
• As a total reward expert, accountable with business unit / Corporate Unit (CU) HR teams for identifying opportunities and delivering solutions to enhance the effectiveness of total reward to drive improved business performance. Accountable for ensuring seamless Reward CoE activities and processes to deliver customer-centric solutions.
• Accountable for driving increased leadership and line manager understanding of the value and impact of total reward adoption and use. Works with HR and CoE teams to leverage opportunities to enable managers to make balanced, consistent and unbiased total reward decisions.
• With CoE colleagues, identifies innovative ways to simplify total reward delivery and drive performance within and across business units through total reward insights.

Implements and embeds total reward programmes (cyclical and change) across the business, as well as enhancing total reward value as part of the EVP.

Brings external perspectives and ingrains best practice across the business to increase the impact of total reward on organizational performance.

The skills you’ll need to succeed :

Business partnering (advanced) : leads and shapes partnerships with leaders to translate business unit / CU goals into total reward programmes to increase business and individual performance. Knowledgeable in the people drivers of organisational performance and financial levers (e.g. KPIs) and highly skilled at influencing across business leaders.

Innovation and excellence (expert) : Constantly builds knowledge base through internal and external learning exposure, bringing thought leadership to influence business total reward solutions. Demonstrates ability to grow capability of others through knowledge sharing and coaching.

Leadership accountabilities

Experience you’d be expected to have

Mandatory experience :