Manual Tester

Job Title : Manual Test Engineer

Key Responsibilities :

Understand and analyze functional and business requirements for the Retail Banking Collections system.

Design and execute manual test scenarios and test cases across all stages of the collections lifecycle, including :

Early Collections

Late Collections

Legal Collections

Validate end-to-end collections modules such as :

Customer delinquency tracking

Automated collection triggers (e.g., SMS, Email)

DPD (Days Past Due) bucket-wise segmentation

Promise-to-Pay (PTP) capture, follow-up, and closure flows

Agent allocation, activity tracking, and escalation rules

Perform daily status reporting to stakeholders and test leads.

Log, track, and retest defects using tools like JIRA , ensuring timely resolution and closure.

Support System Integration Testing (SIT) , User Acceptance Testing (UAT) , regression testing , and pre-production validation .

Maintain detailed documentation including :

Test case repository

Test summary reports

Traceability matrix

Defect logs

Participate in requirement walkthroughs and review meetings with business analysts, developers, and QA leads.

Must-Have Skills :

3–4 years of manual testing experience, with at least 1 year in the Retail Banking Collections domain .

Strong understanding of :

Early, Late, and Legal collections processes

Regulatory compliance related to NPAs and recovery

Ability to write high-quality test scenarios and test cases aligned with business rules.

Solid understanding of SDLC , STLC , and Defect Lifecycle .

Experience in using JIRA for defect tracking and test cycle management.

Good to Have :

Basic knowledge or hands-on experience with automation tools like Selenium or Playwright .

Familiarity with API testing tools such as Postman .

Exposure to SQL queries and basic data validation.

Soft Skills :

Strong analytical and problem-solving abilities.

Effective verbal and written communication skills.

Ability to work collaboratively in a team and under pressure to meet deadlines.

Education :

Bachelor’s degree in Computer Science , Information Technology , or a related discipline .