Talent.com
Associate Account Manager
Associate Account ManagerSilq • Nagpur, IN
No longer accepting applications
Associate Account Manager

Associate Account Manager

Silq • Nagpur, IN
2 days ago
Job description

Job Title : Associate Account Manager

Job Type : Full time (Night shift 5 : 30 pm to 2 : 30 am IST)

Job Location : Chennai

About Silq :

At Silq, we aim to build the largest sustainable global shipping network with a 40% gross margin, leveraging people, data, and technology. Our technology simplifies shipping by allowing customers to create custom workflows and is enhanced by real-time factory information from our team. This combination minimizes exceptions, improves shipment consolidation, and helps customers save on shipping costs from day one.

About the role :

You will be joining one of the fastest growing sales teams in the FreightTech space. As an Account Manager, you will work closely with the sales team to onboard new clients, and build client relationships in order to gain market share. In this role, you will directly contribute to our mission of building the largest sustainable global shipping network with a 40% Gross Margin by developing client relationships, while leveraging data, & technology to maximize the customer’s experience.

Key Responsibilities :

Build :

  • Build relationships and establish credibility through remote meetings with New Clients and internal team such as Sales, Account Management and Operations
  • Build and promote customer engagement in our Silq app, through daily check-ins with customers.
  • Build a culture rooted in delivering “customer love”, you win when they win!

Execute :

  • Work with internal teams to ensure client experience in the app meets and exceeds expectations by ensuring projects are set up correctly in the system.
  • Daily Project / Shipment health checks to ensure all projects are on track and up to date. It will be (Logistics coordinators) role to ensure all project accuracy and to reach out to responsible internal teams and external partners on any required updates.
  • Learn the Silq system in order to build all projects for customers and requote projects as needed.
  • Identify customer challenges; develop and implement solutions to create opportunities
  • Identifying innovative ways, unique to each customer that demonstrate the value of Silq by delivering stellar customer service and their in-app experience.
  • Partner :

  • Partner with Account Executives, Account Managers, Product and Engineering, Gateway Managers and SMM teams to overcome any blockers with regards to the shipment or anything that affects the user's experience in the app.
  • Strategize with team members to innovate; improve the overall customer experience.
  • Collaborate with customers, front-line management, and various Silq departments.
  • You should apply if you have :

  • Strong knowledge of International Freight Forwarding, working knowledge of US and China routes would be an advantage
  • The desire to work with a high energy team who strive to learn and develop their operations & customer relationship skills
  • A solution oriented mindset, looking to work in a quickly adapting tech environment
  • Prior start-up client relationship and / or sales experience a plus
  • Ability to resolve difficult and / or stressful customer service issues in a professional manner.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
  • Strong organizational skills which include the ability to manage multiple projects at once
  • A strong perspective around how technology can and has positively influenced the logistics & transportation industry
  • Experience collaborating and working with international clients and teams working in shifts
  • Benefits :

  • Competitive Fixed Compensation
  • Night shift allowance
  • Incentive pay
  • Employee Stock Options (Series A Funded Company)
  • Benefits package including Medical Insurance, OPD Benefits
  • Personal Learning Budget
  • Unlimited Time Off with Responsibility
  • Flexible work arrangements on approval
  • Quarterly rewards
  • Wellness allowance
  • Provident fund and Gratuity
  • Fun team lunches
  • Create a job alert for this search

    Account Manager • Nagpur, IN

    Related jobs
    Business Support Associate

    Business Support Associate

    Envu • Nagpur, Maharashtra, India
    We’re Hiring! Business Support Associate At Envu, we partner with our customers to design world-class, forward-thinking innovations that protect and enhance the health of environments around the ...Show more
    Last updated: 22 days ago • Promoted
    Sales Associate (remote)

    Sales Associate (remote)

    Haply, Inc. • Nagpur, IN
    Remote
    Haply is growing fast and we are looking for a driven Sales Associate or Sales Executive to join our team.This is an entry to mid level role for someone who enjoys talking to people, building trust...Show more
    Last updated: 23 days ago • Promoted
    Program Associate

    Program Associate

    Uplers • Nagpur, IN
    We are looking for a highly motivated • •Program Associate • • to support program operations, data-driven decision-making, and cross-functional coordination. The ideal candidate will be skilled in mana...Show more
    Last updated: 30+ days ago • Promoted
    Sales Director | Founding Member - AI Powered Global Talent Cloud

    Sales Director | Founding Member - AI Powered Global Talent Cloud

    SkillsCapital • Nagpur, IN
    Are you a high-performing sales leader ready to take full ownership of revenue growth in a fast-scaling global tech startup? Do you want to be part of a founding team, build something from the grou...Show more
    Last updated: 23 days ago • Promoted
    Associate

    Associate

    ZoomRx • Nagpur, IN
    Associate, Ferma congress (Planners Team).ZoomRx is a rapidly growing market research and consulting company founded upon the belief that there is important work to be done at the intersection of d...Show more
    Last updated: 16 days ago • Promoted
    Account Manager - Creative Production

    Account Manager - Creative Production

    Tag • Nagpur, IN
    We are looking for Client Servicing–oriented Account Managers to strengthen our client partnership and delivery interface across regions (AMS, EMEA, and APAC). This role goes beyond project coordina...Show more
    Last updated: 23 days ago • Promoted
    Sourcing Consulting - Principal Consultant / Associate Director

    Sourcing Consulting - Principal Consultant / Associate Director

    ISG (Information Services Group) • Nagpur, IN
    Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative leaders ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our cl...Show more
    Last updated: 2 days ago • Promoted
    Growth Marketer

    Growth Marketer

    Gleantap • Nagpur, IN
    Gleantap is a fast-growing Customer Engagement Platform trusted by leading fitness, wellness, healthcare, and lifestyle brands. We help businesses drive growth, improve retention, and automate engag...Show more
    Last updated: 30+ days ago • Promoted
    SEO - Associate Manager

    SEO - Associate Manager

    Infidigit • nagpur, maharashtra, in
    Position : SEO - Associate Manager.Location : Mumbai (Goregaon - 5 days a week).The candidate is responsible for enhancing organic visits for our client’s website & to make sure that the goals are ac...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Operations Associate

    Revenue Operations Associate

    Scrut Automation • Nagpur, Maharashtra, India
    Job Title : Revenue Operations Associate About Scrut Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC). Our mission is to help modern enterprises move beyond simple chec...Show more
    Last updated: 30+ days ago • Promoted
    Senior Associate / Assistant Manager - UAE Corporate Tax

    Senior Associate / Assistant Manager - UAE Corporate Tax

    Dhruva Advisors India Pvt. Ltd. • Nagpur, IN
    Hiring for UAE Corporate Tax (India Delivery Centre).We are expanding our India Delivery Centre (IDC) and inviting skilled Chartered Accountants to join our growing UAE Corporate Tax team.Senior As...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Associate Account Manager - Recruitment

    Associate Account Manager - Recruitment

    Brightpath Associates LLC • Nagpur, IN
    We are looking for Candidates from 2 year to 8 year of experience • • • • • • •.Please do not apply if you are more than 8+years of exp, will be over qualified. We are looking from only US staffing backgro...Show more
    Last updated: 30+ days ago • Promoted
    Senior Associate, Pharma Commercial Operations

    Senior Associate, Pharma Commercial Operations

    KMK Consulting Inc. • Nagpur, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show more
    Last updated: 30+ days ago • Promoted
    Account Associate

    Account Associate

    PR Pundit Havas Red • Nagpur, Maharashtra, India
    PR Pundit Havas Red is looking for an experienced Account Associate with 1 to 3 years of knowledge and enthusiasm to work for our client partners across the Automobile sector for our Mumbai office....Show more
    Last updated: 23 days ago • Promoted
    Associate Account Executive

    Associate Account Executive

    Sage • Nagpur, Maharashtra, India
    About Fyle (Now part of Sage) Fyle is now part of Sage, a global leader in accounting and business management software.Together, we’re building a global expense management solution that simplifies...Show more
    Last updated: 8 days ago • Promoted
    Sales Account Manager

    Sales Account Manager

    Black Box • Nagpur, Maharashtra, India
    Summary : The Sales Account Manager is responsible for building and managing a portfolio of IT infrastructure and managed services clients. The ideal candidate will have a proven track record of suc...Show more
    Last updated: 30+ days ago • Promoted
    Associate Accountant

    Associate Accountant

    Kaizen Accountants • Nagpur, IN
    Kaizen Accountants is part of the Kaizen Group in the UK, providing accounts, tax, payroll, and compliance services to directors and SMEs. We combine traditional expertise with modern cloud technolo...Show more
    Last updated: 30+ days ago • Promoted
    Senior Associate, Data Management

    Senior Associate, Data Management

    KMK Consulting Inc. • Nagpur, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show more
    Last updated: 30+ days ago • Promoted