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Collection Strategy Manager
ConfidentialMumbai8 days ago
Job description4-9 years of experience in Collections Strategy Management or a related field within the financial services industry. Proven track record of developing successful collections strategies that drive business results without compromising customer satisfaction. Strong understanding of loan products, credit risk management principles, and regulatory requirements governing debt collection practices. Excellent analytical skills with ability to interpret complex data sets and develop actionable insights for informed decision-making.
Roles and Responsibilities
- Develop and implement collections strategies to optimize portfolio performance, ensuring compliance with regulatory requirements.
- Collaborate with cross-functional teams to design and deliver targeted collection campaigns, leveraging digital channels where feasible.
- Analyze market trends, competitor activity, and customer behavior to inform strategy development and improvement initiatives.
- Monitor key performance indicators (KPIs) related to collections efficiency, delinquency rates, and recoveries.
- Design and maintain effective relationships with key stakeholders, including customers, internal partners, and external vendors.
Desired Candidate Profile
Skills Required
Portfolio Management, Credit Risk Management, Debt Recovery, Regulatory Compliance
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Strategy Manager • Mumbai