Exit Management Specialist

The Exit Management Specialist will own and drive the full-and-final (F&F) and exit process for employees across the Paytm Group ensuring compliance with internal policies statutory requirements and delivering a smooth respectful offboarding experience. The role involves handling high-volume exits while safeguarding accuracy statutory compliance and employee experience.

Manage end-to-end offboarding for resignations terminations and retirements handling full-and-final settlements exit clearances and final documentation for employees across multiple entities.

Process high volume of monthly exits ensuring timely and accurate settlements and clearances.

Compute all dues owed: unpaid salary leave encashment gratuity (as applicable under law) pending bonuses/incentives reimbursements statutory deductions and any recoveries.

Manage statutory compliance including requirements under the Payment of Gratuity Act 1972 (for eligible employees) leave encashment rules labour laws and other relevant statutory provisions.

Coordinate with Payroll Finance IT and HR Business Partners (HRBPs) to ensure return of company assets revocation of system access recovery of advances or loans and clearances before final settlement.

Prepare exit-related documentation such as exit clearance forms relieving letters experience certificates and final settlement letters.

Maintain exit MIS (Management Information System) track exit analytics and attrition data document audit records for compliance and future reference.

Ensure that exit formalities F&F payouts statutory compliance and internal policies are handled in a timely consistent and employee-friendly manner.

Provide support during exit interviews or exit-related queries; ensure a professional respectful offboarding experience that preserves employer brand.

Graduate or Postgraduate degree in HR Commerce Law or related discipline.

9 to 12 years of experience in HR operations especially exit management offboarding payroll/settlement operations or HR compliance in a medium to large organisation.

Strong knowledge of Indian labour laws gratuity rules leave encashment full-and-final settlements and statutory compliance requirements.

Experience handling high volume exits large employee databases and complex final settlement calculations.

Proficiency with HRMS / HR tools for exit management MIS maintenance data records and reconciliation.

High level of attention to detail accuracy confidentiality and integrity.

Strong coordination and stakeholder management skills ability to work across HR Payroll Finance IT and Business teams to ensure exit formalities are completed smoothly.

Good communication skills and empathy to manage exit interactions with departing employees professionally while protecting organizational interests.

Ability to manage time pressure and meet tight timelines for settlements and statutory compliance (especially given recent labour law mandates around timely settlement of dues)

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.