No longer accepting applications
Apply in 3 Minutes : General Manager – Hospitality Operations
Geist Brewing Co.Bengaluru, Karnataka, India20 hours ago
Job descriptionOversee daily operations across all restaurants, ensuring seamless execution of SOPs. Maintain high standards of food and beverage quality, service, hygiene, and safety. Conduct regular audits and reviews of outlet performance, guest experience, and compliance. Ensure consistency in menu execution, service delivery, and customer experience across outlets. Conceptualize, execute and grow alternate lines of businesses- food delivery, packaged food brands through the existing infrastructure, corporate sales Drive financial performance across all outlets — focusing on revenue growth, cost control, and profitability. Prepare and manage budgets, monitor P&L statements, and identify areas for cost optimization. Set and track KPIs such as average check value, table turnover, food cost %, labor cost %, and outlet EBITDA. Implement effective inventory and procurement management systems. Lead and mentor Outlet Managers. Develop succession plans, training modules, and performance review frameworks. Foster a results-driven culture focused on accountability, teamwork, and continuous improvement. Work closely with HR to recruit and retain top operational talent. Ensure a consistently superior guest experience across all restaurants. Oversee guest feedback systems and implement corrective actions as needed. Champion brand values and service philosophy in all aspects of operations. Collaborate with Marketing to roll out customer engagement programs and loyalty initiatives. Enforce compliance with FSSAI, local municipal, police, excise and labor regulations. Ensure health, safety, and sanitation standards are met in all outlets. Oversee vendor audits and quality checks for key supplies. Leverage technology for operations management — POS systems, analytics dashboards etc Identify and implement process improvements to enhance operational efficiency. Utilize data analytics to optimize performance, reduce waste, and improve customer insights. Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or related field. 6-10 years of experience in restaurant operations management, with at least 2 years in a senior leadership role (multi-unit management preferred). Proven track record of improving profitability and operational Strong financial, analytical, and leadership skills. Deep understanding of food service operations, supply chain, and customer engagement. Strategic thinking and execution P&L ownership and cost control Leadership and people development Operational excellence and process discipline Guest satisfaction and brand management Problem-solving and decision-making Strong communication and interpersonal skills Outlet profitability and EBITDA margins Guest satisfaction (NPS, online ratings, repeat visit ratio) Cost control (food cost %, labor cost %, wastage) Revenue growth (same-store sales, average check value) Operational compliance and audit scores Employee turnover and engagement
Job Title : General Manager – Hospitality Operations
Department : Hospitality
Reports To : Head of Hospitality
Location : Bengaluru
Job Summary
The General Manager – Hospitality Operations is responsible for overseeing the entire operational performance of the hospitality / beer garden division— ensuring consistency, profitability, and excellence across all outlets. This role requires strong leadership in operational strategy, people management, brand consistency, and guest satisfaction. The incumbent will drive efficiency, standardization, and growth across all restaurant locations.
Key Responsibilities
1. Strategic & Operational Leadership
- Develop and execute the overall operations strategy for the restaurant chain.
- Ensure each outlet meets defined business, quality, and service standards.
- Align operational plans with company goals, expansion strategy, and brand positioning.
- Monitor and analyze market trends to identify growth opportunities and operational improvements.
2. Operations Management
3. Financial Performance
4. Team Leadership & Development
5. Guest Experience & Brand Standards
6. Compliance & Quality Assurance
7. Technology & Process Improvement
Qualifications & Experience
Key Competencies
Performance Metrics (KPIs)
Create a job alert for this search
Manager Hospitality • Bengaluru, Karnataka, India
Related jobs
)
)
- Promoted
General Manager Operations-Furniture
Saddles IndiaBengaluru, Karnataka, India Saddles India is a leading manufacturer of premium leather, vinyl, and fabric seat covers, trusted by the largest automotive OEMs and the luxury accessories market.
With a strong legacy of over 25 y...Show moreLast updated: 12 days ago
- Promoted
Deputy General Manager-commercial operation
Bangalore International Airport LtdBengaluru, Karnataka, India About the Company-Kempegowda International Airport, Bengaluru (KIAB / BLR Airport), named after founder of the City – Hiriya Kempegowda – has the unique distinction of being the first Greenfield Air...Show moreLast updated: 1 day ago
- Promoted
Head of Operations
UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Bengaluru, Karnataka, India Position : Store Operations Head.Industry : Luxury Fashion & Retail.Experience : 5+ Years (Luxury / Retail).Type : Full-Time | Leadership Role.
We are seeking an experienced and strategic Store Operations...Show moreLast updated: 11 days ago
- Promoted
General Manager Operations
Samskara Resort & Spahosur, India Samskara Resort, located in Jaipur, is a luxury boutique wellness resort dedicated to yoga, meditation, and holistic wellness.
Designed to help guests detox, de-stress, and rejuvenate mind, body, an...Show moreLast updated: 1 day ago
- Promoted
General Manager – Hospitality Operations
Geist Brewing Co.Bengaluru, Karnataka, India Job Title : General Manager – Hospitality Operations.General Manager – Hospitality Operations.This role requires strong leadership in operational strategy, people management, brand consistency, and ...Show moreLast updated: 1 day ago
- Promoted
Manager - Guest Relations
ConfidentialBengaluru, Karnataka, India Management of Day-to-day operations & to consistently provide expeditious, caring and friendly environment to VVIPs / VIPs / CIPs through Passenger Terminal Building in T1 & T2 and VIP Terminal at KIAB...Show moreLast updated: 1 day ago
- Promoted
General Manager, Angsana Oasis Spa and Resort (Bangalore)
ConfidentialBengaluru / Bangalore, India Banyan Tree Group is one of the world's leading independent, multi-branded hospitality groups.The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences is centered ...Show moreLast updated: 5 days ago
- Promoted
Assistant General Manager - Airside Operations
Confidential.Bengaluru, Karnataka, India AGM- Airside Operations will be responsible for the safe and efficient management of all airside activities ensuring adherence to regulations, standards, and SOPs.
In co-ordination with AAI, account...Show moreLast updated: 30+ days ago
- Promoted
General Manager Operations
TruwwBengaluru, Karnataka, India At Truww, we’re building the world’s most trusted and customer-centric home interiors brand.By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-tim...Show moreLast updated: 22 days ago
- Promoted
Hospitality Manager
K Hospitality CorpBengaluru, Karnataka, India To manage key client relationships and ensure seamless service delivery, operational excellence, and financial performance across corporate food court operations.
The role serves as a strategic part...Show moreLast updated: 23 days ago
- Promoted
Head of Retail Operations
Reliance Brands Limitedvijayapura, India Responsible for P & L of the stores; Ensuring the profitability of each individual store.Planning, managing & setting up of Branded Retail stores.
Deciding and achieving Top line and Bottom line tar...Show moreLast updated: 1 day ago
- Promoted
Operations Manager
Byg Venturesbangalore, karnataka, in BYG Ventures is a Bangalore-based hospitality brand operating some of the city’s most vibrant and experiential spaces — Byg Brewski, Bob’s Bar, and Jollygunj.
We are passionate about creating memora...Show moreLast updated: 1 day ago
- Promoted
- New!
06 / 11 / 2025 General Manager - Hospitality Operations
ALANS GroupBengaluru, Republic Of India, IN About Truww At Truww, we’re building the world’s most trusted and customer-centric home interiors brand.By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transpa...Show moreLast updated: 17 hours ago
- Promoted
General Manager Operations
ConfidentialBengaluru / Bangalore, India At Truww, we're building the world's most trusted and customer-centric home interiors brand.By streamlining an otherwise unorganized industry, we ensure every homeowner enjoys a transparent, on-tim...Show moreLast updated: 30+ days ago
- Promoted
Magic Bus - Deputy General Manager / General Manager - Livelihood
Magicbus Foundation IndiaBangalore, India Job Designation / Title : Deputy General Manager / General Manager Department : Livelihood Position Reports to : Sr.Director - Livelihood Operations Show moreLast updated: 30+ days ago
- Promoted
Deputy General Manager-Commercial Operation
Bangalore International Airport LtdBengaluru, Republic Of India, IN About the Company-Kempegowda International Airport, Bengaluru (KIAB / BLR Airport), named after founder of the City – Hiriya Kempegowda – has the unique distinction of being the first Greenfield Air...Show moreLast updated: 1 day ago
- Promoted
General Manager - P&L - Operations &Strategy
ConfidentialBengaluru / Bangalore, India General Manager – P&L – Operations & Strategy.India's largest villa hospitality brand.Our handpicked luxury villas are present in every famous holiday destination across the country.We curate uniqu...Show moreLast updated: 5 days ago
- Promoted
Head Of Operations
UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Bengaluru, Republic Of India, IN Position : Store Operations Head.Industry : Luxury Fashion & Retail.Experience : 5+ Years (Luxury / Retail).Type : Full-Time | Leadership Role.
We are seeking an experienced and strategic Store Operations...Show moreLast updated: 11 days ago