Branch Manager

Company Description

FinBank, the Neobank and fintech arm of JAYSKAY Financial Services, is on a mission of "Digital Banking for All." We leverage technological innovation to cater to the diverse financial needs of retail customers and MSMEs. Our secure and efficient financial services aim to improve coverage, accessibility, and customer satisfaction within the financial sector. FinBank focuses on customer experience, offering customized financial products and wealth management services to meet various financial conditions and risk tolerances.

Role Description

This is a full-time hybrid role for a Branch Manager at FinBank, located in Coimbatore. The Branch Manager will oversee daily operations, manage staff, drive business development, ensure regulatory compliance, and maintain customer satisfaction. Tasks will include developing sales strategies, managing client relationships, handling customer inquiries, and ensuring efficient branch operations. While the role is primarily located in Coimbatore, selective work from home is acceptable.

Qualifications

Strong leadership, team management, and staff development skills

Financial acumen including knowledge of banking operations, loan approval, and financial products

Ability to develop and implement sales and business development strategies

Customer relationship management and problem-solving skills

Excellent communication, interpersonal, and organizational skills

Proficiency with financial software and technology platforms

Bachelor's degree in Finance, Business Administration, or related field

Previous experience in banking or financial services is a plus