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Technical Support Professional
beBeeTechnicalThane, Maharashtra, India30+ days ago
Job descriptionA bachelor's degree in computer science or information technology. US working hours (9 am to 6 pm central time). Experience with web-based business applications, Linux, Java, JavaScript, MySQL, AWS, and remote desktop applications. Proficiency in browser-based debugging, JSON format, REST APIs, database queries, and logs.
Job Title
We are seeking a Technical Support Engineer to join our team.
The ideal candidate will have excellent technical skills and the ability to communicate effectively with both internal and external stakeholders.
- Key Responsibilities :
- Provide technical support to users, clients, and partners.
- Communicate and coordinate feedback with the development team.
- Assist QA lead with quality assurance activities.
- Troubleshoot technical issues with minimal support from the development team.
- Propose workarounds for customers when fixes take time.
- Offer timely and accurate customer feedback.
- Support application roll-outs and documentation.
Requirements
To be successful in this role, you will need :
About the Role
This is an exciting opportunity for someone who enjoys problem-solving and working in a fast-paced environment.
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Technical Support • Thane, Maharashtra, India
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