IFS10 Technical Support Consultant

Job Title : External Technical Consultant – IFS10 Support

Location- PAN INDIA

Experience- 7 to 15 years

Responsibilities :

We are looking for a Dynamic IFS10 Technical Team Member who can involve in supporting, configuring, and customizing the IFS Application 10 system to meet business requirements, focusing on Core Modules with Key responsibilities of System Integration, Technical Troubleshooting, root cause analysis, assisting with upgrades, and creating technical documentation. To translate client needs into technical solutions using their expertise and experience in the IFS application. Additionally, would be responsible in assisting implementation, customizations, enhancements, process improvements, troubleshooting root causes for incidents with fixes related to IFS10 Core Business Process. You will work closely with a team of experienced professionals to carry out the below Key Responsibilities.

Key Responsibilities :

• To Handle IFS10 technical with system architecture and database technologies
• Provide technical and functional support for IFS10, diagnosing and resolving issues to ensure smooth operation of modules.
• Configure, customize, and localize IFS10 applications to align with specific business needs, such as customizing screens or developing custom objects.
• Work with cross-functional teams and other systems to integrate IFS10, often focusing on areas of Finance and Asset Management.
• Keep up to date with latest IFS releases and developments through IFS Learning Academy training and hands-on with the latest releases.
• Provide guidance on technical solutions / workarounds / make credible technical recommendations and estimates based on client needs / project requirements.
• Conduct thorough RCA for recurring issues and implement long-term solutions to prevent them.
• Collaborate on system upgrades, patches, and functional enhancements to adapt to evolving business requirements
• Develop and maintain technical documentation, including technical design documents, for the technical solutions implemented.
• Assist in providing user training on new processes and system functionalities.
• Preparation of Technical Specifications based on Business Requirements for customizations, reports and integration.
• Preparation of end-to-end Technical Effort Estimation – Time for customizations, reports and interfaces.
• Support technical team for development and unit testing / integration testing of developed functionality.
• Perform System Integration Testing
• Resolve incidents and service requests in line with the SLA clause via ticketing tool SNOW and tracking individual tasks through Jira Board.
• Support testing during updates, patching and enhancements (UAT, Regression Testing).
• Engage with stakeholders to understand business requirements.
• Design solutions aligned with industry best practices and business requirements.

Skill Requirements :

Must Have skills :

Good to have skills :