Sales Engineer

Position Overview

The Sales Engineer will play a key role in managing sales process, understanding the applications and consult, proposing feasible solutions, building customer relationships, achieving sales targets, managing existing customers and, generating new leads, opportunities and new customers. The Sales Engineer will contribute towards increasing customer satisfaction level. The Sales Engineer will also support sales and business development initiatives and strategies to expand the market share of the products and solutions of the ZwickRoell Group (ZRG) within the standard business.

Job Responsibilities

Achieve sales target assigned by sales manager for dedicated region.

Regular meeting with customers over the phone, e-mail or visit to assist in technical, applications and commercial aspects of sales process.

Prepare and present technical presentation of ZRG products and its demonstration, if needed, to the customer to meet their needs.

Manage and interpret customer requirements, speak with customers to understand their requirement and offer our solutions to meet their needs.

Generate technical sales proposals and discuss the proposal with the customer.

Manage and update records of customer communication and sales activity in the CRM system and follow internal communication protocols and workflows.

Finalise orders after technical and commercial negotiation meetings with customers.

Responsible for collection of outstanding payments, C Form, Performance Bank Guarantee, Earnest Money Deposits etc. from customers.

Maintaining good relationships with customers throughout sales and after-sales process.

Research information on competitor’s initiatives and activities and, share with the sales team.

Inform marketing department as per defined timeline for upcoming marketing events (exhibitions, conferences, fairs, seminars) in dedicated region and work closely with marketing department to conduct such activities.

Attend and arrange exhibitions, conferences, ZwickRoell Forums, ZwickRoell Seminars and similar events for the purpose of attracting and retaining customers, increasing network, improving the branding of products and increasing market awareness.

Preparation of weekly report, monthly report, visit report and submission to the sales manager as per defined timelines.

Fulfil ad-hoc duties assigned by sales manager.

Education, Experience & Requirements

Education

Bachelor Degree in engineering (Mechanical / Metallurgy)

Experience

• Minimum 2 years of experience in sales of materials testing machines or other industrial products

Working experience in measurement and analytical instruments or materials testing would be advantageous

Requirements

Basic knowledge of materials testing and properties

Basic knowledge of hydraulics, pneumatics, electrical and electronics

Experience in sales activity of materials testing machines or industrial products

Proficiency with PC software and good knowledge of MS Office programs

Good communication skills

Ability to work independently, goal-oriented and has a flexible approach to work

Ability to work under pressure

Willing to travel to attend customer meetings and technical visits

Willing to undergo continuous re-training

Valid driving license

Proficiency in English and Hindi language

Proficiency in German language would be advantageous

70% travel requirement

Preference will be given to sales experience in capital Goods or lab equipments.