Leading organization seeks skilled IT professional to fill key role.
Responsibilities include ensuring seamless operation of company's suite of hosting products. This requires proactive monitoring and maintenance to prevent downtime, as well as troubleshooting and resolving technical issues when they arise.
Candidates must possess a strong understanding of Linux systems and scripting languages such as Bash and sed / awk / grep. Familiarity with TCP / IP protocols, DNS, and network architecture is also required.
The ideal candidate will have experience working with automation tools like Nagios and Kickstart / Cobbler, as well as proficiency in Git / SVN and basic knowledge of Windows systems including WMI and Powershell / VB scripts.
Key Responsibilities
- Monitor product stability using various internal tools.
- L1 / L2 Support ownership of all hosting products (cpanel / plesk / vps / cloud / dedicated).
- Handle incident response, troubleshooting and fix for various products / services.
- Handle escalations as per policies / procedures.
Requirements
Graduate degree in Information Technology or Computer Science.Consistently strong academic performance.Good understanding of Linux Systems, Any Shell / Bash, sed / awk / grep / egrep, VI / VIM / Emacs, netstat, lsof, strace, ps / top / atop / dstat, grub boot config & systems rescue, fstab / disk labels, ext3 / ext4, IPtables, sysstat (sar / vmstat / iostat etc), run-levels & startup scripts, sudo / chroot / chkrootkit / rkhunter.Fundamentals : Basic DNS & Networking, TCP / UDP, IP Routing, HA & Load Balancing Concepts.Application Protocols : SMTP,HTTP,FTP,IMAP,POP.Shifts : Must be willing to work in shifts (including at night and on holidays).Good To Have
Understanding of CloudSystems / Hardware : RAID, LOM / IPMI / IP KVMs, Dell Hardware.Windows : WMI, Powershell / VB scripts, MS-SQL Fundamentals.Applications : Postfix / qmail / Exim, Database Systems Fundamentals (MySQL / Postgres),Nginx / Apache(mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat.Tools / Utilities : Nagios, DHCP, Kickstart / Cobbler, Yum, RPM, GIT / SVNOthers : Regular expressions, Rescue Kits like TRK, etc.Certification : Red Hat Certified Engineer (RHCE), GCP