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Chief Technology & Information Officer, SaaS (CTO I CIO)

Chief Technology & Information Officer, SaaS (CTO I CIO)

Confidential JobsAhmedabad, Gujarat, India
2 days ago
Job description

Position Snapshot

  • Title : Chief Technology & Information Officer (CTO I CIO)
  • Location : Ahmedabad
  • Employment : Full-time, permanent
  • CTC : 60-80 LPA

Company Mission

We are digitizing healthcare at national scale for both the private and-most critically­ the public sector. Our ambition is to become for health what UPI is for finance : a ubiquitous, secure, real-time backbone that everyone trusts and uses daily.

This is not a distant dream. Right now, we are onboarding an entire city's health infrastructure onto our platform, proving that large-scale transformation is already underway.

We are looking for leaders with the drive, motivation, and self-determination to join us on this journey.

Role Summary

Own the end-to-end technology and information stack for our cloud-native HMIS / tele-health SaaS platform. Provide visionary architectural leadership (system, application, cloud, and data), harden security & compliance, create a hands-on, jovial, ownership-driven engineering culture, and deliver new Al-powered products at startup velocity - while scaling to the level of a nationwide public-health utility.

Key Responsibilities

  • Architecture Leadership - Define & evolve System, Application, Cloud and Database architectures for a multi-tenant, high-availability SaaS platform; maintain direct involvement in the product roadmap.
  • Cloud & Infrastructure - Own cloud cost, performance and DR across two GCP regions; manage internal IT (laptops, SASE, MOM) with zero-trust controls.
  • Al / ML Enablement- Embed Al / ML capabilities (ASR + RAG summarization, anomaly detection) into HMIS modules; evaluate and productionise new models.
  • Security, Risk & Compliance - Lead ISO 27001, SOC 2,HIPAA, NABH compliance; enforce DevSecOps, threat-modelling, pen-testing and vulnerability management.
  • Product Documentation & SDLC-Set up and enforce a seamless SDLC establish and audit SOPs; ensure every service, run-book and recovery plan is documented.
  • People & Culture- Foster a culture of innovation, collaboration and continuous improvement; keep teams motivated and jovial; coach by example on the dev f.lQQr,_
  • Pre-Sales & Client Engagement- Partner with the sales team to design solution demos, proofs-of-concept and technical bid responses; engage directly with C-suite stakeholders at prospective hospitals to gather requirements and position the platform's value proposition.
  • Stakeholder & Vendor Management- Translate clinical requirements into epics; present tech OKRs to the Board; manage cloud, AL and medical-device vendors.

    • Technical Expertise & Expectations

  • Holistic Architecture Leadership - Shape system, application, cloud, and data architectures that stay performant, maintainable, and cost-efficient as the platform scales.
  • SaaS Platform Stewardship - Guide the evolution of a multi-tenant, always-on health-technology product, balancing feature delivery with platform reliability.
  • Hands-On Engineering- Stay close to the code : review pull requests, troubleshoot production issues, and mentor engineers through practical example.
  • Product Partnership- Convert business and clinical requirements into clear technical roadmaps and measurable engineering objectives.
  • Al / ML Awareness - Identify pragmatic opportunities to embed data-driven and Al capabilities that enhance clinical workflows and user experience.
  • Process & SDLC Ownership - Establish robust DevSecOps, Cl / CD, infrastructure-as-code, and documentation practices that keep releases predictable and secure.
  • Security, Risk &Compliance Oversight - Maintain a proactive security posture, comprehensive SOPs, and continuous compliance with relevant healthcare and data-protection standards.
  • Health Interoperability Standards- Knowledge of FHIR, DICOM, SNOMED CT, HL7, and related standards is highly desirable.
  • Technology Foresight - Monitor emerging trends, assess their relevance, and pilot new tools or patterns that can strengthen the platform.
  • Embedded Systems & Hardware Insight- Knowledge of firmware, loT, or medical-device hardware development is seen as a distinguishing factor.

    • Personal Qualities

  • Ownership mentality- treats uptime, cost and code quality as personal responsibilities.
  • Methodical planner-works to clear quarterly and sprint plans; avoids scope drift.
  • Visible, hands-on leader- is present on the dev floor; white-boards solutions; joins incident calls.
  • Jovial motivator- energies stand-ups, celebrates wins, runs hack-days.

    • Domain & Experience Requirements

  • Proven experience in building products with 15,000 DAUs with 5 million+ transactions everyday
  • 12+years engineering; 5+ years senior technology leadership (CTO, VP Eng, CIO).
  • Experience in healthcare / wellness / fitness SaaS or medical-device integration is a plus
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    Chief Technology Officer • Ahmedabad, Gujarat, India

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