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Manager- Programs & operations (Program Management)
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionFoster strong collaboration with cross-functional teams including Business, Product, Tech, and Analytics Drive user-centric, cost-effective designs for long-term improvements Evaluate Meesho's status as the preferred e-commerce channel for diverse customer segments Articulate business implications and strategies, driving effective solutions in a fast-paced environment
Key Deliverables :
- Build and refine post-order communication and support systems for users
- Ensure seamless order-related information flow across multiple platforms (both in-app and off-app)
- Implement mechanisms for prompt, effective resolutions to user inquiries
- Lead strategic initiatives to overhaul user engagement and experience
- Own and manage performance metrics related to User Experience
Role Responsibilities :
Skills Required
Management Consulting, Supply Chain, Product Design, e-commerce, Analytics
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Program Manager • Bengaluru / Bangalore