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Account Manager - Customer Success

Account Manager - Customer Success

ConfidentialDelhi, Kolkata, Mumbai
8 days ago
Job description
  • Key Responsibilities Manage relationships with enterprise and mid-market clients in finance
  • Drive customer engagement, renewals, and upsell opportunities
  • Advise clients on integrating AI insights into investment workflows
  • Collaborate with Product, Sales, and Engineering to align on client needs
  • Use analytics to improve adoption and reduce churn
  • Capture feedback to inform product development
  • What We re Looking ForMBA from a top-tier institution (mandatory)

    • 1-2 years  of post-MBA experience in financial services, consulting, or fintech
    • Knowledge of capital markets, investment research, and financial modeling
    • Strong communication skills and stakeholder management experience
    • Analytical, hands-on, and comfortable in a fast-paced startup environment
    • Familiarity with CRM, analytics, and customer success tools
    • Skills Required

      Strong Communication Skills, Stakeholder Management, Crm, Product Development

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    Account Manager • Delhi, Kolkata, Mumbai