Talent.com
This job offer is not available in your country.
[Apply Now] Regional Head-Hospitality Operations

[Apply Now] Regional Head-Hospitality Operations

Lohono StaysMormugao, Goa, India
8 hours ago
Job description

Lohono Stays is a premium luxury vacation rental brand in India, offering curated private homes and villas for discerning travelers. Built on the ethos of “luxury living, personalized experiences, and exceptional hospitality, ” Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences.

The brand’s portfolio includes stunning villas and estates in sought-after destinations such as Goa, Alibaug, Lonavala, Khandala, Coonoor, and the Maldives, with plans to expand internationally.

What sets Lohono Stays apart is its end-to-end hospitality service, which includes :

  • Curated luxury homes with world-class design and amenities
  • 24x7 concierge services for personalized experiences
  • Private chefs, butlers, and housekeeping to deliver a five-star standard in every stay
  • Event hosting and celebration planning in bespoke settings

Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to redefine luxury travel in India and beyond.

For more information visit

Isprava Group is a leader in India’s luxury holiday home market, catering to a discerning clientele through two primary verticals :

Isprava - Luxury Home Development – Design, construction, furnishing, and management of sophisticated holiday homes that seamlessly blend heritage, modernity, and sustainability.

Our distinguished client base includes renowned business leaders, legendary sports personalities, and celebrated artists from across the globe—such as Kris Gopalakrishnan (Co-Founder, Infosys), Sunil Gavaskar (Legendary Cricketer), and Farah Khan (Bollywood Filmmaker and Writer), among others.

Isprava is backed by marquee investors, including some of the world’s largest family offices such as Godrej and Piramal, alongside other reputed global professionals.

Headquartered in Mumbai, our projects span premium destinations such as Goa, Kasauli, Alibaug, and more exotic locations in India.

With significant growth planned over the coming years, Isprava offers an exciting opportunity for entrepreneurial professionals who thrive in a flat, agile, and fast-paced work environment.

For more information visit

Designation : Regional Head - Hospitality Operations

BU : Lohono Stays

Dept. : Hospitality

Location : North Goa

Key Responsibilities :

  • Overseeing and managing all estate managers and working closely with central team department heads on a daily basis.
  • Do Recce of new homes directly or with help of team members & do necessary arrangements to get the Villas be ready to get listed on Lohono platform
  • Responsible for safeguarding the quality of operations both (internal & external audits).
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.
  • Oversee the operations functions of all the Villas of the region, as per the Organizational chart.
  • Hold regular briefings and meetings with all Estate Managers daily, weekly, monthly etc to meet the expected goals
  • Ensure full compliance to Villas / Homes of the region’s operating controls, SOP’s, policies, procedures and service standards.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the Villas annual Operating Budget, and Capital Budget.
  • Manage on-going profitability of the Villas of region, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Deliver regional budget goals and set other short and long term strategic goals for the property.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Ensure that monthly financial outlooks for Villas, Food & Beverage, Admin & General, Events & Experience etc. on target and accurate.
  • Prepare a monthly financial reporting for the owners and stake holders.
  • Draw up plans and budget (revenues, costs, etc.) of the region
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
  • Act as a final decision maker in hiring a key staffs : Villa Associates, GRE, HK Supervisors etc.
  • Key Requirement : Education :

    Any Graduate

    Technical Skills :

  • Proven experience in Hospitality & Housekeeping (5 years +)
  • Ability and willingness to train team members to deliver results
  • Ability to set targets and manage teams to achieve those targets
  • Excellent written and spoken communication
  • Personal trails :

  • Excellent planning and organizational skills
  • Homeowner & Customer-service orientation
  • Advanced MS Office especially PowerPoint for building proposals
  • Softer Elements : Growth-oriented mindset, Solution-oriented, interested in learning and improving
  • Reporting to : Vice President - Hospitality

    Direct Report (if any) : 7-8 members (And the following team)

    Create a job alert for this search

    Apply Now Regional • Mormugao, Goa, India

    Related jobs
    • Promoted
    Regional head-hospitality operations

    Regional head-hospitality operations

    Lohono StaysOld Goa, Goa, India
    Lohono Stays is a premium luxury vacation rental brand in India, offering curated private homes and villas for discerning travelers. Built on the ethos of “luxury living, personalized experiences, ...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Manager - Manex Lead

    Assistant Manager - Manex Lead

    DIAGEO IndiaGoa, India, India
    Develop and drive the implementation of the site ManEx master plan for Malt plant, HBS, and IMFL packaging hall & at a departmental level. As part of the site leadership team, set objectives and pri...Show moreLast updated: 23 days ago
    • Promoted
    Lead Garage Cafe Operation

    Lead Garage Cafe Operation

    Royal EnfieldNorth Goa, Goa, India
    The role of Lead - Goa Garage Cafe will be completely responsible for establishing the Garage Cafe as a "must visit property in Goa” and create superior customer experience through the Cafe.The pos...Show moreLast updated: 17 days ago
    • Promoted
    Operational Specialist

    Operational Specialist

    LivspaceGoa, India, India
    Operations Lead – Interior Fit out Projects.Responsible for end-to-end project lifecycle management, ensuring timely execution with high quality and client satisfaction. Key duties include coordinat...Show moreLast updated: 25 days ago
    • Promoted
    Marketing Executive

    Marketing Executive

    Vijayanand TravelsGoa, India, India
    We’re Hiring : Marketing Executives.We’re looking for energetic Marketing Executives to grow our Parcel Booking and Bus Hire (Marriage, Corporate Events, etc. Drive business growth in parcel, ticket,...Show moreLast updated: 5 days ago
    • Promoted
    Clinical Pharmacist Lead

    Clinical Pharmacist Lead

    Americares IndiaGoa, India, India
    We are seeking a motivated and experienced Team Lead – Clinical Pharmacist to support Americares India’s Antimicrobial Stewardship (AMS) strengthening efforts across 41 government healthcare facili...Show moreLast updated: 17 days ago
    • Promoted
    Sous Chef – Food Production

    Sous Chef – Food Production

    The Postcard HotelGoa, India, India
    Sous Chef – Food Production | Multi Cuisine.As a Sous Chef – Food Production, you will lead your team to create unforgettable Food & Beverage experiences for our guests. To take care of daily food p...Show moreLast updated: 5 days ago
    • Promoted
    Revenue Generation Officer (RGO)

    Revenue Generation Officer (RGO)

    Lakshya AcademyGoa, India, India
    Revenue Generation Officer (RGO).Reporting office at Panaji-Goa, would handle the territory of Goa & vicinity.The role involves lead generation, client acquisition, partnership building, and ensuri...Show moreLast updated: 30+ days ago
    • Promoted
    Beauty Therapist

    Beauty Therapist

    AirBorne Recruiting Pvt. Ltd.Goa, India, India
    AirBorne Recruiting has been India’s leading cruise line manning agency since 1986 and works with premium cruise line brands globally. Our vision is to continue to be India’s most trusted and respec...Show moreLast updated: 10 days ago
    • Promoted
    Accounts Manager & Admin

    Accounts Manager & Admin

    Youth Organization in Defence of Animals (YODA)Panaji, Goa, India
    Founded in 2010 by four passionate animal lovers, Youth Organization in Defence of Animals (YODA) is a registered charity based across several locations in India. YODA aims to make human-animal co-e...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Head-Hospitality Operations

    Regional Head-Hospitality Operations

    Lohono StaysGoa, India, India
    India, offering curated private homes and villas for discerning travelers.Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences. The brand’s portfolio includ...Show moreLast updated: 9 days ago
    • Promoted
    Associate Business Head (ABH) - Goa ( Panjim )

    Associate Business Head (ABH) - Goa ( Panjim )

    PW (PhysicsWallah)South Goa, Goa, India
    Ed-tech firm's growth and profitability.In this role, you will be responsible for overseeing all aspects of the business, including sales, marketing, product development, and operations, and drivin...Show moreLast updated: 14 days ago
    • Promoted
    Guest Relations Executive

    Guest Relations Executive

    Lohono StaysNorth Goa, Goa, India
    Isprava Group is a leader in India’s luxury holiday home market, catering to a discerning clientele through two primary verticals : . Isprava - Luxury Home Development – Design, construction, furnishi...Show moreLast updated: 17 days ago
    • Promoted
    Massage Therapist

    Massage Therapist

    AirBorne Recruiting Pvt. Ltd.Goa, India, India
    Tax Free Earnings – base + commission + tips.Internationally recognised training.Work with people from all over the world. Professional Massage Therapy diploma or certificate.Qualified in Swedish or...Show moreLast updated: 10 days ago
    • Promoted
    Preschool Teacher

    Preschool Teacher

    HOLISTIC SCHOOLS INTERNATIONAL PRIVATE LIMITED.Goa, India, India
    The Yellow House Preschool is excited to welcome passionate, dedicated, and experienced educators to be part of our warm and vibrant team this year. We’re looking for teachers who : .Truly enjoy worki...Show moreLast updated: 30+ days ago
    • Promoted
    Social Media Manager

    Social Media Manager

    Digisphere Digital Marketing SolutionsPanaji, Goa, India
    Digisphere Digital Marketing Solutions, based in Goa, is a homegrown digital marketing powerhouse that combines creativity and strategy to enhance your brand's digital presence.Co-founded by Shania...Show moreLast updated: 9 days ago
    • Promoted
    cosmetologist / aesthetic doctor

    cosmetologist / aesthetic doctor

    reborn clinicsNorth Goa, Goa, India
    We are a leading chain of skin and hair clinics, specializing in.Our mission is to provide high-quality, personalized care that helps patients achieve their skin, hair, and aesthetic goals.With sta...Show moreLast updated: 10 days ago
    • Promoted
    HoReCa Collections Manager

    HoReCa Collections Manager

    Recykal.comGoa, India, India
    We’re seeking a HORECA Collection Manager to lead engagement and operations for high-footfall waste generators such as hotels, restaurants, and cafes (HORECAs). You’ll be responsible for onboarding ...Show moreLast updated: 2 days ago
    • Promoted
    Customer Relationship Management Manager

    Customer Relationship Management Manager

    Self-employedNorth Goa, Goa, India
    Full-time / Part-time / Contract].Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through ta...Show moreLast updated: 30+ days ago
    • Promoted
    Quality

    Quality

    Manipal Hospitals (MHEPL)Goa, India, India
    Manipal Hospitals is one of India’s most trusted healthcare brands, catering to over 7 million patients annually.With a strong presence across 49 hospitals in 19 cities, a workforce of 20,500+ empl...Show moreLast updated: 27 days ago