Customer Onboarding Specialist

Company Description

At Laptoponrent.Biz , we provide flexible and reliable IT hardware rental solutions to businesses and individuals. We pride ourselves on speed, service quality, and making technology accessible. We are looking for a detail-oriented CRM Executive to ensure our client relationships are managed smoothly and our onboarding processes are flawless.

Job Summary

We are seeking an organized and proactive CRM Executive to manage our customer database and oversee the client onboarding lifecycle using Zoho CRM .

In this role, you will be the bridge between our Sales and Operations teams. Your primary goal is to ensure that once a client says "yes," their data is accurately captured, legal agreements are signed, KYC is verified, and their journey with us begins seamlessly.

Key Responsibilities

1. Client Onboarding & Documentation

• Manage the end-to-end client onboarding process immediately after a deal is closed.
• Collect and verify mandatory KYC documents (ID proofs, company registration, etc.) to ensure compliance before releasing equipment.
• Generate and process Rental Agreements within Zoho CRM (or integrated tools like Zoho Sign).
• Coordinate with the logistics / inventory team to confirm stock availability for new orders.

2. Zoho CRM Management

3. Customer Relationship Management

Requirements

What We Offer

Pay Period : Monthly

Currency : INR (Indian Rupee).

Minimum : 16000 (or your lower limit).