Vice President

Hi Applicant,

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President - Lean Digital Transformation (F&A)

A LDT lead is responsible to lead the improvement agenda for the vertical / customers assigned, work closely with COOs and other senior stakeholders, including clients. S / he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes.

Responsibilities

• Align with COO / Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
• Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
• Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts
• Program manage Digital Twin deployment in prioritized accounts in the vertical
• Identify digital use cases
• Prioritize resource alignment to stabilize mega wins
• De-risk operations through Risk Control and Best Practice framework
• Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.
• Hold self and organization accountable to deliver on Genpact client commitment.
• Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership.

Specific traits and success competencies for this role include :

Qualifications we seek in you!

Minimum qualifications :

Preferred Qualifications / Skills :

Why join Genpact?

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.