Key Deliverables
- Support daily operations and configuration of business-critical applications
- Resolve application issues in coordination with the Applications Support Team
- Maintain routine application / system administration tasks and upgrades
- Participate in Agile projects including testing and documentation
Role Responsibilities
Follow SDLC and change management protocols for app updatesCollaborate cross-functionally using Agile Scrum methodologyAssist in testing new functionalities and regression checksEstimate work timelines and meet project milestones efficientlySkills Required
Microsoft Crm, connectwise , Sdlc