Customer Retention Specialist

Codingal (www.Codingal.Com) is the global leader in online AI & coding education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.

Our mission is to help kids fall in love with coding and prepare them to become future-ready creators - entrepreneurs, engineers, and scientists. With a curriculum accredited by STEM.Org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1 : 1 and small-group classes.

As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI - but build with it.

Trusted by over 1 million students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9 / 5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.

We are looking for a full-time Relationship Manager to join the passionate Codingal team.

Key responsibilities

• Responsible for the retention, renewals, and referrals of the student
• Engage and preserve the existing customers and cultivate profitable relationships
• Interact with customers via calls and messages
• Achieve monthly targets in a highly performance-driven, competitive environment
• Maintain the feedback from the parents and ensure that the proper action is taken in time

Required skills :

Education :

Perks :

What we offer :

4L-6L fixed annual salary + 6 Lakhs of annual incentives (10L-12L of CTC depending on experience)

A collaborative, mission-driven team culture

Career growth opportunities

Location : HSR Layout, Bangalore, India

Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Apply now!