ServiceNow Developer

ServiceNow Developer

Experience Required :

4–6 Years

Location : Remote

Shift : 2 PM – 11 PM

Required Skills & Experience

4–6 years

of hands-on ServiceNow experience.

Minimum

2 years of experience

specifically in

CSM, ITSM, and HRSD modules .

Strong understanding of

workflows, cases, incidents, requests, SLAs, and knowledge management

within ServiceNow.

Proficiency in

JSON authoring

and working with structured data.

Solid

SQL

knowledge for data analysis, validation, and troubleshooting.

Ability to design

realistic enterprise scenarios

aligned with ServiceNow processes.

Experience with

AI model training workflows , including structured training data creation.

Strong

prompt engineering

abilities for crafting effective instructions.

Excellent analytical thinking, logical structuring, and attention to detail.

• Strong communication skills;

customer-facing experience is a plus .

Preferred Qualifications

ServiceNow Certified System Administrator (CSA) .

Certified Implementation Specialist – ITSM (CIS-ITSM) .

Any one of the following :

CIS-CSM , or

CIS-HRSD

Exposure to

AI / ML workflows

or training data preparation.

Familiarity with

Agile methodologies .

Good knowledge of

prompt engineering .