Technical Support Manager
Intellect Design Arena LtdRepublic Of India, IN22 days ago
Job descriptionJava : Strong programming skills and hands on with Java programing language. Spring Boot : Experience in building RESTful APIs. Apache Kafka : Basic Knowledge of event-driven applications. PostgreSQL : Proficient in SQL and database management. Google Cloud : Familiarity with GCP services and deployment. Docker, Git, testing frameworks, Agile methodologies, problem-solving, and communication skills. CI / CD tools, monitoring and logging tools, cloud-native development, and data modeling.
Years of experience : 12 years +
Key Responsibilities :
- Team Leadership : Manage and mentor a technical support team.
- Technical Support : Oversee customer support operations and resolve technical issues.
- Project Management : Plan and execute technical projects, ensuring alignment with business goals.
- Customer Engagement : Build relationships with clients and provide training on products.
- Technical Expertise : Stay updated on technologies and troubleshoot complex issues.
- Process Improvement : Identify and implement process enhancements.
Required Skills :
Additional Skills :
Preferred Skills :
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Technical Support Manager • Republic Of India, IN
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