Salesforce Developer

About Brite

Brite Systems is an Information Technology company specializing in consulting and software development. We have successfully implemented solutions for the public and private sectors since 2006.

We focus on providing our clients with simplified, innovative technology solutions to improve and streamline the user experience. Brite Systems confidently bring the right people, customized approach, and successful track records to each opportunity. If you are looking to be part of a strong, collaborative culture, Brite Systems is the place for you to grow your career.

Job Summary : We are seeking an experienced Salesforce Developer specializing in Data Cloud and Agent Force technologies to design, develop, and implement advanced customer data platform solutions and AI-powered agent experiences.

Design and implement Salesforce Data Cloud solutions to unify customer data from multiple sources

Configure data streams, calculated insights, and identity resolution processes

Build and maintain data model relationships, computed attributes, and audience segmentation

Implement real-time data activation and audience publishing to various channels

Develop custom data connectors and API integrations for external data sources

Create and optimize data transformation workflows and data preparation processes

Design and build intelligent AI agents using Salesforce Agent Force platform

Configure agent capabilities, skills, and knowledge bases for customer service automation

Implement conversation flows, intent recognition, and natural language processing features

Integrate agents with existing Salesforce orgs, external systems, and third-party applications

Develop custom agent actions, prompts, and response templates

Monitor and optimize agent performance and customer interaction quality

Develop custom Apex classes, triggers, and Lightning Web Components as needed

Configure Flow automation and Process Builder for data orchestration

Implement security controls, data governance, and compliance requirements

Create and maintain technical documentation and deployment procedures

Perform code reviews, testing, and quality assurance processes

Required Qualifications :

Bachelor’s degree in computer science, Information Technology, or related field

3-5+ years of Salesforce development experience with active certifications

Hands-on experience with Salesforce Data Cloud

Experience with Salesforce Agent Force or similar AI agent platforms

Strong knowledge of Apex, Lightning Web Components, and Salesforce APIs

Experience with data integration tools, ETL processes, and real-time streaming

Understanding of AI / ML concepts, natural language processing, and conversational AI

Proficiency in REST / SOAP APIs, JSON, XML, and database technologies

Preferred Qualifications :

Salesforce Data Cloud Consultant certification

Experience with Einstein AI features and Salesforce AI Builder

Knowledge of customer data platforms (CDPs) and identity resolution

Experience with cloud platforms (AWS, Azure, Google Cloud)

Background in customer experience automation and personalization

Agile / Scrum methodology experience

Technical Skills :

Salesforce Data Cloud configuration and administration

Agent Force platform development and deployment

Apex programming and Lightning platform development

Data modeling, ETL, and real-time data processing

API integration and middleware technologies

AI / ML model implementation and optimization

Brite Systems is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.