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NOC engineer

NOC engineer

SRS Consulting Incrajahmundry, India
19 hours ago
Job description

Key Responsibilities

  • Monitor network systems, servers, and applications to ensure continuous availability.
  • Identify, analyze, and troubleshoot basic networking issues.
  • Escalate complex technical issues to senior engineers or relevant teams.
  • Maintain accurate incident records and provide timely updates to stakeholders.
  • Work in a 24x7 shift environment ensuring round-the-clock monitoring and support.
  • Collaborate with cross-functional teams to resolve issues and improve processes.
  • Document operational procedures, incidents, and solutions for knowledge sharing.

Key Skills & Requirements

  • 3–4 years of relevant experience in NOC or IT support environments.
  • Basic networking knowledge (TCP / IP, DNS, DHCP, switches, routers, firewalls).
  • Strong communication and interpersonal skills.
  • Ability to prioritize and manage multiple tasks effectively.
  • Willingness to work in rotational shifts (including nights, weekends, and holidays).

    • Preferred Qualifications

  • Exposure to network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
  • Basic knowledge of ITIL processes (Incident, Problem, Change Management).
  • Relevant certifications (CCNA, CompTIA Network+, or equivalent) are a plus.
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    Engineer • rajahmundry, India