Servicenow Developer

Skill Servicenow

Exp 5+years

Location Hyderabad

Work Mode Work from Office (Monday to Friday) No Remote / Hybrid

Immediate joiners preferred

Position : Sr. ServiceNow Developer (Offshore – US working Hour overlap)

Shift Time : 2 : 30 PM IST to 11 : 00 PM IST

Responsibilities

Include, but not limited to :

• Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.
• Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
• Identify potential “problem” areas within customer ServiceNow environments and provide advice on problem resolution.
• Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.
• The Senior ServiceNow Developer will complete all work within agreed timescales and KPI’s.
• Assist SHI teams in managing project timelines and customer expectations.
• See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM.
• Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations.
• Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning.
• Learn and follow the ITAM department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with SHI quality standards.

Qualifications

Required Skills

a desire and willingness to “do whatever it takes”

Proven experience in HAM / SAM

Preferred Skills / Qualifications

Thanks & Regards

Talent Acquisition