Manager - HR Systems [T500-19996]

About McDonald’s :

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Job Description :

McDonald’s has an exciting opportunity for a Manager, HR Systems (Functional Solutions Specialist - TA) based in our India Global Business Services Office. You will be responsible for liaising with the business to understand and translate requirements into technological needs for TA Systems including SAP SuccessFactors and McHire. This role will partner with the Technology and AMS teams to develop and test solutions while analyzing, defining, and improving TA-related processes and systems to support the organization’s key capabilities. This role will also ensure that TA solutions align with business goals and optimize TA operations. You will partner with the HR Systems Director, Talent Attraction People Solution Leads, Local Experience Leads, Global Technology, and Operational Delivery Leads.

The candidate is expected to reside within India.

Responsibilities :

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to :

Cross-functional Collaboration & Stakeholder Management :

Collaborate with TA leaders and stakeholders to collect and document their requirements related to SAP SuccessFactors and McHire systems, processes, and data

Advise leaders on how to optimally leverage technical capabilities to align with their strategic objectives

Work with cross-functional teams to design TA solutions, ensuring they align with the organization’s strategic priorities

Talent Acquisition Delivery :

Support the delivery of the TA solutions strategy

Serve as the recruitment system expert, coordinating solutions and tools, transactional and reporting capabilities, interfaces, testing, and any related communications or training support related to that functional capability

Talent Acquisition System & Process Management :

Assess the effectiveness and suitability of existing TA tools, and recommend enhancements or replacements as needed

Manage requests for system configuration, upgrades, and all requests for application changes, customizations, and / or minor enhancements

Create comprehensive documentation, including business requirements, functional specifications, data models, and process maps

Perform regular audits to ensure data integrity with TA technology solutions

Support resolution of data errors and problems and ensure data integrity

Ensure TA systems and processes comply with regulatory requirements and maintain data security and privacy standards

Qualifications

Basic Qualifications :

A degree in HR or Technology related field preferred

Experience working in HR Systems, TA Systems, or SAP SuccessFactors

Experience operating in large, multi-national corporations in a highly matrixed, complex structure

Experience working across many countries and cultures

English Proficiency (written and verbal IRL Level 4)

Proven track record of managing and mentoring global teams across multiple regions

Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly

Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets

Preferred Qualifications :

TA Systems Expertise & Skills

Technical knowledge in TA Systems

Understands the needs and challenges of global leaders

Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

Knowledge of HR compliance and data privacy regulations

Strong business acumen

Open to learning new systems and processes

Exceptional communication (verbal and written) and interpersonal skills

Positive attitude and a willingness to learn; self-starter

Strong ability to influence others; able to build and drive a strong business case for people as a growth driver

Experienced in collaborating with cross-functional partners in a matrixed environment

Continuous improvement and growth mindset