Role : Product Manager Lead
Responsibilities : Product Growth :
- Enhancing customer affinity by bringing in features improving time spent by customer on Cherry
- Increasing DAU and MAU by building engagement tools on the platforms
- Improve D2C customer transactions via effective marketing strategies and product enhancements
Product Building / Roadmap :
Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implementManage the roadmap of the product & prioritization around the features & functionalitiesWork with UX designers to help create delightful experiences for different stakeholdersBe the quality champion for the product and make sure that every feature being launched is being held to the highest product standardsWorking with marketing team to increase business of all productsProducts Iterations and Improvements :
Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needsEngage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product featuresContinuously understand and benchmark against competitors’ offerings on features, quality, target segments, etcEnsure product roadmap incorporates emerging market trends and competitive offeringsUse data to understand how the product and features are performing and take data-driven decisions to advance the product and user experiencePrerequisites :
Experience as a PM in fintech industry / startup building digital products.Strong background in and understanding of technology, software development and APIsUnderstanding of product-led growthExperience mentoring or leading at least 2-3 membered team.An Ideal candidate would :
Have a great sense of business, product and customersBe strong at analytical thinking and makes decisions regarding the strategic direction for the product and teamBe excellent at communication and relationships and carries the team forward on the chosen direction